Job Description

Senior Digital Account Executive (Client Servicing) 16TWO is seeking a seasoned and dynamic Senior Digital Account Executive to join our Client Servicing team. If you\'re a strategic thinker with a deep-seated passion for the realms of digital marketing, social media management, and digital advertising, this role offers an exciting opportunity to wield your expertise and influence the digital landscapes of multiple clients. Role Overview: As a Senior Digital Account Executive, you will be the driving force behind our clients\' success in the digital realm. You will be responsible for developing and executing comprehensive digital marketing strategies, managing client relationships, and ensuring that our clients achieve their digital objectives. This role requires a highly motivated individual with a proven track record of crafting and implementing digital campaigns that drive engagement, conversions, and community growth. Key Responsibilities: 1. Project Management: Collaborate with your Senior Client Manager (Account Director). Effectively manage project timelines, resources, and budgets for client initiatives. Collaborate with cross-functional teams to ensure projects are delivered on time and within scope. Proactively identify and mitigate project risks and issues. 2. Client Relationship Management: Serve as the primary point of contact for assigned clients, building strong and enduring relationships. Understand clients\' business objectives and collaborate with them to develop effective digital marketing strategies. 3. Digital Strategy Development: Develop and execute strategic digital marketing plans tailored to each client\'s unique goals. Identify opportunities for growth and optimisation in digital campaigns. 4. Social Media Expertise: Oversee social media management for clients, including content creation, posting schedules, and engagement strategies. Monitor social media trends and stay up-to-date with platform updates. 5. Campaign Execution: Plan, coordinate, and execute digital advertising campaigns across various platforms. Monitor campaign performance and make data-driven adjustments for maximum impact. 6. Analytics and Reporting: Utilise analytics tools to track and measure the effectiveness of digital campaigns. Prepare comprehensive reports for clients, highlighting key performance indicators and providing actionable insights. 7. Cross-Functional Collaboration: Collaborate with creative teams, content creators, and digital analysts to deliver outstanding results for clients. Ensure seamless communication and coordination across departments. Qualifications: Required Qualifications: Bachelor\'s degree in Marketing, Advertising, Communications, or a related field. Minimum of 3 years of relevant experience in managing campaigns within an integrated agency environment, specialising in marketing, branding, or advertising. Proven track record of adeptly managing client relationships and driving digital marketing campaigns to achieve objectives. Strong grasp of social media platforms, digital advertising tools, and industry trends. Exceptional proficiency in written and verbal communication in English. Analytical mindset with the knack for interpreting data and providing actionable recommendations. Exceptional organisational skills, including the ability to manage multiple projects under pressure and meet tight timelines. Preferred Qualifications: Proficiency in Bahasa Malaysia. Demonstrated experience with project management tools and methodologies. Join our team and be part of a dynamic agency committed to shaping the future of digital marketing. Together, we\'ll create exceptional digital experiences for our clients and drive meaningful business outcomes!

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