Job Description

We are seeking a highly driven and detail-oriented Senior /E-Commerce Executive to join our growing team. This role is key to optimizing our digital storefront, driving revenue, improving user experience, and collaborating cross-functionally to execute impactful e-commerce strategies across platforms.

Key Responsibilities

Shop & Product Management

Manage product uploads, order forecasting, and inventory control to ensure optimal stock levels and availability. Regularly update product listings in line with seasonal changes, market trends, and campaign objectives. Ensure accuracy and functionality of product content, navigation, and links across all platforms.

Revenue & Conversion Optimization

Drive revenue through enhancements to store design, product display, and user experience optimization. Build and implement category-specific strategies for pricing, promotion, and assortment to maximize conversion, basket size, and repeat purchases. Monitor competitor activity to stay ahead of market trends and ensure competitive pricing.

Campaign & Promotion Planning

Collaborate with Brand and Buyer teams to plan yearly and monthly promotional campaigns, aligned with brand strategy. Plan & Manage deals, vouchers, discounts, and barter promotions on marketplace platforms to increase exposure and traffic.

Content & Merchandising

Coordinate with the design team to develop web graphics and merchandising assets that align with international best practices. Identify high-converting content through trend and performance analysis; plan portal content accordingly.

Analytics & Reporting

Track and report on key performance indicators weekly (sales, traffic, conversion rate, repeat/new purchases). Perform ongoing data analysis (sales, product performance, shop visits, etc.) to drive strategic adjustments.

Cross-functional Collaboration

Work closely with IT, Brand,Merchandising, Marketing, Finance, and Logistics teams to ensure smooth operations and campaign execution. Support improvements in web and mobile user experiences across platforms.

Digital Marketing Support

Partner with Digital Marketing team to develop and execute paid media campaigns (Google Ads, YouTube, Meta, etc.). Use analytics and retargeting tools (e.g., Google Analytics) to identify target audiences and optimize acquisition efforts.

Customer & Operational Insight

Investigate customer feedback, identify recurring issues, and recommend operational improvements.

Others Support:

Perform other related duties and assignment as required

Qualifications

Bachelor's degree in Business, Marketing, E-Commerce, or a related field. 3-5 years of E-commerce experience, preferably in fashion, beauty, skincare, or consumer goods. Proven experience with Shopify, Magento, or similar e-commerce platforms. Strong analytical skills with a data-driven mindset. Knowledge of digital marketing channels and tools (Google Ads, Meta, Google Analytics). Excellent communication and project management skills. Comfortable and experienced in managing multibrand and multiplatform operations. Working cross-functionally and performing effectively in fast-paced environments.
Job Types: Full-time, Permanent

Pay: RM3,500.00 - RM5,500.00 per month

Benefits:

Health insurance Maternity leave Opportunities for promotion Parental leave Professional development Vision insurance
Application Question(s):

Years of experience in fashion, beauty, skincare, or consumer goods? Do you possess good knowledge of digital marketing channels and tools (Google Ads, Meta, Google Analytics). Notice period? Expected salary?
Experience:

E-commerce: 4 years (Preferred)
Work Location: In person