Job Description

Location: Melaka
Job ID: HRC0356704

Job description
In your new role you will:

• Provide Level 3 technical support to troubleshoot and resolve hardware, software and configuration issue on network infrastructure operational tasks such as resolve incident tickets and change requests.
• Proactively checking network performance and ensure system availability and reliability.
• Provide expert level knowledge for WAN, LAN, Wireless, DHCP and network security.
• Perform preventive maintenance and performance tuning in network infrastructure.
• Works closely with other network engineers and cross-functional teams, review, execute technical designs and provide technical direction.
• Participate in global on-call (24x7) support rotation with other members of the network.
• Responsible for document operational processes and procedures.

Your profile
You are best equipped for this task if you have:

• Bachelor\'s Degree with emphasis in an IT related field or the equivalent skill.
• Network equivalent experience is preferred.
• Experience in supporting enterprise level networks and infrastructure. deployments, hands-on experience in implementing, administering, and troubleshooting network infrastructure devices, including: firewalls, routers, switches.
• Excel in troubleshooting/problem solving skills.

• Experience working with Wireshark and Packet tracer.

• Must be able to read, write and speak English fluently.

• Able to work under pressure involves dealing with constraints that are often outside of your control.

Driving decarbonization and digitalization. Together.

Infineon designs, develops, manufactures, and markets a broad range of semiconductors and semiconductor-based solutions, focusing on key markets in the automotive, industrial, and consumer sectors. Its products range from standard components to special components for digital, analog, and mixed-signal applications to customer-specific solutions together with the appropriate software.

We are on a journey to create the best Infineon for everyone.
This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant\xc2\xb4s experience and skills.
We look forward to receiving your resume, even if you do not entirely meet all the requirements of the job posting.
Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process.

Does this sound like just the right challenge for you? If so, we look forward to getting to know you!

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Infineon