Be part of the global application support team with focus on global operational topics related to operational technology platforms (Eg. AntiVirus, Backup-Solutions, Network-Separation-Technologies)
Work with the global development and platform teams to ensure the reliability, availability and security of the supported applications
Work closely with the global technical experts to provide and support the solutions efficiently to the local and regional business teams
Responsible to support business equipment using standard IT services
Understand the requirements from the regional business teams and bring up the topics to the global team for proper solution implementation
Document the issues raised by the business teams, provide solutions and follow up on them to closure
Your profile You are best equipped for this task if you have:
Bachelor of Computer Science / Information Technology or any equivalent course
Experience supporting applications like AntiVirus or Backup-Solutions for Endpoints
Experience with Windows and Linux operating systems
Experience with old operating-systems are beneficial
Experience in customer support roles
Good spoken and written English language skills
Part of your life. Part of tomorrow.
Infineon is a world leader in semiconductor solutions that make life easier, safer, and greener. Our solutions for efficient energy management, smart mobility, and secure, seamless communications link the real and the digital world.
Infineon Technologies (Malaysia) Sdn Bhd, with its 8.000 employees, is the largest manufacturing site of Infineon. The company has established itself as a leading manufacturing site for Power Semiconductors, Logic Semiconductors, Discrete and Sensor Products. We are committed to increasing productivity, on-time delivery and providing customized solutions while maintaining the highest level of product quality. The success of Infineon Melaka is evidenced by eleven National Awards received from the Prime Minister\'s Office as well as 15 corporate awards.
Does this sound like just the right challenge for you? If so, we look forward to getting to know you!