Senior Engineer , System Support

Petaling Jaya, Malaysia

Job Description

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Duties & Responsibilities
  • Provide pre & postsale support to customer install based with Graphic Communications products or software solutions.
  • Provide DFE and workflow solution training to customer.
  • Integration of FujiFilm Business Innovation solution into the customer\xe2\x80\x99s production environment.
  • Establish color workflow processes and policies for end-customers and account associates.
  • Troubleshoot DFE, digital color printing, color calibration/management, and print quality problems.
  • Educate and train the customer on file designing, preparing and producing quality color documents.
  • Facilitate the introduction and implementation of new color technology, Professional services, and applications development.
  • Assist Specialist or sales personnel during customer engagement or product demonstration.
  • Support the sales personnel on the workflow proposal.
  • Assist in identification of potential volume building applications and services opportunities.
  • Weekly / Monthly status reporting for issues, account status and response time.
Requirement
  • Information Technology (IT) majoring in Web Programming / Designing.
  • With Graphic design and production experience.
  • Knowledge of publishing application.
  • Knowledge of document processing and printing technology.
  • Preferable candidate who from Advertising Agency, Print Production House or Prepress environment.
  • Have own transport and willing to work OT and Weekend
Job Type: Permanent Salary: RM4,000.00 - RM7,000.00 per month Schedule:
  • Monday to Friday

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Job Detail

  • Job Id
    JD920327
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Malaysia
  • Education
    Not mentioned