Job Description

Job Responsibilities

Provide guidance and support to managers and employees on a broad range of

employee and industrial relations (ER/IR) matters

, including performance management, disciplinary actions, grievances, and conflict resolution. Manage disciplinary cases by conducting investigations into alleged misconduct, preparing the required documentation, and recommending appropriate actions to ensure timely case closure. Support the development, interpretation, and implementation of

company policies, procedures, labor relations, contract administration, grievance handling, employee counseling, and disciplinary processes

. Design and deliver

training programs

for managers and employees on ER/IR policies, procedures, and legal obligations, fostering compliance and accountability. Represent the company in engagements with

regulatory bodies, arbitrators, mediators, or auditors

, advocating organizational interests while upholding legal and ethical standards. Maintain accurate and confidential records related to ER/IR activities, ensuring compliance with

data protection regulations

. Stay updated on

employment laws, regulations, and industry trends

, providing timely advice to management on compliance requirements and best practices. Develop and implement

employee relations strategies and programs

to foster a positive workplace culture, build harmonious labor relations, and drive improvements in employee engagement initiatives.

Job Requirements

Diploma/Advanced Diploma with at least

5 years of relevant experience

, or a

Bachelor's degree

in Human Resource Management or a related field. Preferably with experience in

employee relations, labor relations, or industrial relations

. Strong knowledge of

employment laws, regulations, and HR best practices

, with the ability to apply policies fairly and consistently. Excellent

communication skills

, detail-oriented, and adaptable to changing business needs. Ability to manage

multiple priorities

in a fast-paced environment. Proven ability to handle

sensitive and confidential information

with discretion and integrity. Proficiency in

data analysis and Microsoft Excel

. Experience in

internal and external audits

, especially with

Responsible Business Alliance (RBA)

requirements. Preferably with exposure to a

unionized environment

. Experience or knowledge in

collective bargaining negotiations and processes

is a distinct advantage.
Job Type: Full-time

Pay: RM7,000.00 - RM10,000.00 per month

Benefits:

Maternity leave Opportunities for promotion Professional development
Application Question(s):

What is your current salary ? What is your expected salary ? How long is your notice period ?
Work Location: In person