Senior Executive, Consumer Insights

Petaling Jaya, Selangor, Malaysia

Job Description




Companies have increasingly been relying on market insights to make informed decisions and our role at Nielsen IQ has evolved into us being information scientists - predicting the \'What\'s Next\' for our clients, in order for them to grow, stay relevant in the present and for the future. Our behavioral researchers in Nielsen IQ\'s Consumer Insights team tackle our clients\' issues by unlocking the why and the how, while our data researchers identify key clients\' priorities quantitatively by applying data science techniques on the survey and other big data sources.

Responsibilities

  • Maintain a client service orientation by managing day-to-day administration of client service and coordinating on analysis and reporting of assigned research projects.
  • Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management
  • Assist senior staff in delivering quality services to clients and ensure the services provided to clients are timely and precise according to client business needs and specifications and at the same time meeting the company\'s quality standards
  • Assist in sales activities in conjunction with senior staff in terms of preparation of proposal and credential presentations
  • Provide "in office" research, administrative and operational support to senior staff
  • Be directly accountable for work conducted for their nominated clients in terms of analyses, charting, etc. and perform quality checks on all reports for alignment to request, accuracy and correctness
About you
  • Proactive and strive for excellence and a good team player
  • Able to influence and persuade
  • Strong customer service and interpersonal communication skills
  • Ability to analyse and interpret data in a challenging and insightful manner
  • Strong and articulate verbal and written communication skills
  • Efficient time management, ability to multi-task and detail-oriented.
  • Ability to work independently and under pressure without constant supervision
  • Displays maturity and creative problem-solving skills in handling crises
  • Recommend improvements in work processes within area of responsibility
Qualifications
  • Possess at least a Bachelor of Arts in Business Administration / Economics / Marketing or equivalent
  • 2- 3years working experience in Market Research
  • Expert knowledge of MS office
  • Expert knowledge of research techniques and methodologies
  • Effective writing skills
Additional Information

About NielsenIQ

NielsenIQ is a global measurement and data analytics company providing the most complete and trusted view of consumers and markets in 90 countries covering 90% of the world\'s population. Focusing on consumer-packaged goods manufacturers and FMCG and retailers, we enable customers to defy what\'s possible. How? We combine unparalleled datasets, pioneering technology, and the industry\'s top talent to create insights that unlock innovation. Join us and change the landscape.

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Our commitment to Diversity, Equity, and Inclusion

NielsenIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.

Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center:

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Job Detail

  • Job Id
    JD902079
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Selangor, Malaysia
  • Education
    Not mentioned