Companies have increasingly been relying on market insights to make informed decisions and our role at Nielsen IQ has evolved into us being information scientists - predicting the \xe2\x80\x98What\'s Next\xe2\x80\x99 for our clients, in order for them to grow, stay relevant in the present and for the future. Our behavioral researchers in Nielsen IQ\xe2\x80\x99s Consumer Insights team tackle our clients\xe2\x80\x99 issues by unlocking the why and the how, while our data researchers identify key clients\' priorities quantitatively by applying data science techniques on the survey and other big data sources. Responsibilities
Maintain a client service orientation by managing day-to-day administration of client service and coordinating on analysis and reporting of assigned research projects.
Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management
Assist senior staff in delivering quality services to clients and ensure the services provided to clients are timely and precise according to client business needs and specifications and at the same time meeting the company\'s quality standards
Assist in sales activities in conjunction with senior staff in terms of preparation of proposal and credential presentations
Provide "in office" research, administrative and operational support to senior staff
Be directly accountable for work conducted for their nominated clients in terms of analyses, charting, etc. and perform quality checks on all reports for alignment to request, accuracy and correctness
About you
Proactive and strive for excellence and a good team player
Able to influence and persuade
Strong customer service and interpersonal communication skills
Ability to analyse and interpret data in a challenging and insightful manner
Strong and articulate verbal and written communication skills
Efficient time management, ability to multi-task and detail-oriented.
Ability to work independently and under pressure without constant supervision
Displays maturity and creative problem-solving skills in handling crises
Recommend improvements in work processes within area of responsibility
Qualifications
Possess at least a Bachelor of Arts in Business Administration / Economics / Marketing or equivalent
2- 3years working experience in Market Research
Expert knowledge of MS office
Expert knowledge of research techniques and methodologies
Effective writing skills
Additional Information About NielsenIQ NielsenIQ is a global measurement and data analytics company providing the most complete and trusted view of consumers and markets in 90 countries covering 90% of the world\xe2\x80\x99s population. Focusing on consumer-packaged goods manufacturers and FMCG and retailers, we enable customers to defy what\xe2\x80\x99s possible. How? We combine unparalleled datasets, pioneering technology, and the industry\xe2\x80\x99s top talent to create insights that unlock innovation. Join us and change the landscape. Learn more at: www.niq.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion NielsenIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/ NielsenIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process.
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