Senior Executive Operations & Customer Service
Klang, M10, MY, Malaysia
Job Description
Job Scope / Responsibilities :
A Senior Operations & Customer Service Executive in a freight forwarding companyplays a key role in ensuring smooth shipment handling while maintaining strong relationship with customers , carriers, and internal teams including overseas offices and partners.
Cordinate Importt & Export shipments arrangement Prepare & Process shipping documents Customs & Port procedures Coordinate with Internal colleagues Main point of contact for customers Proactive communication Relationship Management After sales Support Billing /Costing Vendor coordination/Problem solving Compliance
Requirements :
Reporting to : Pricing & Office Manager Experience in handling Ocean freight Import & Export customer service & Operations Experience in handling Air freight Import & Export customer service & Operations (Optional )
Experience in handling customs brokerage -EDI declaration and sound knowledge in Port operations Experience in handling Project Cargo ( Optional )
Minimum 3-5 years of experience in freight forwarding Commited /Reliable and Trustworthy Good command of English (Spoken & Written ) Accedemic Qualification - Minimum SPM /STPM /Diploma. If you produce a degree added advantage.
Job Types: Full-time, Permanent
Pay: RM3,800.00 - RM4,300.00 per month
Benefits:
Professional development
Work Location: In person
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Job Detail
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Job IdJD1351811
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKlang, M10, MY, Malaysia
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EducationNot mentioned