Job Description

Be the face of Allianz - Administration Staff will provide administrative support to ensure efficient operation maintain Customer Service daily administrative task. You will be highly organized and detail-oriented, with excellent communication skills and the ability to multi-task in a fast-paced environment. You are very passionate about understanding stakeholder request, knowing their needs and expectations, and working towards exceeding them.

Responsibilities

• Practice strong inter-personal skills and critical thinking, while ensuring delivery of high-quality standards and service level to serve the internal and external stakeholder across all channels within the agreed turnaround time (TAT).
• Responsible for report preparation and presentation, analyses information relating to the work, process flow and administration report as required.
• Preparation of new onboarding setup and readiness
• Maintain confidentiality of all information not limited to company strategy, process improvement initiatives, etc. in accordance with data privacy laws and requirement.
• Undertake other duties related to department\'s functions as requested by the Head of Unit and management from time to time.

• High school/ diploma or equivalent required; associate\'s or bachelor\'s degree
• Minimum of 1-2 years of administrative support experience preferred
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Excellent communication and interpersonal skills
• Strong organizational and time-management skills
• Ability to prioritize tasks and work in a fast-paced environment
• Attention to detail and accuracy. Good letter writing or business writing skills will be an advantage.
• Possess strong focus on stakeholder experience
• Good grasp of Microsoft Office applications with good presentation skills.
• Excellent listening skills, critical-thinker with attention to detail.
• Confident and can communicate effectively with the business units.
• Strong inter-personal skill and able to deal with inter and intra department discussions and conflict resolutions.
• Able to work under pressure and handle multiple tasks simultaneously in a fast-paced business environment.
• A proactive individual with good initiative and drive, resourceful and creative.
• Self-motivated and a good team player

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