Job Description

- Install, maintain, repair and support equipment on all levels (hardware, software and applications).- Maintain and develop positive relationships with customers. -- Assist in Meeting/exceeding sales targets with high service quality in relation to maintaining high customer satisfaction.- Utilize relevant databases to input and provide feedback to Service Management, Global Product Support and Sale Management.- Utilize all available tools such as Service Manuals, ISI Notes, etc for daily task.- Actively promote and sell Field Service products.- Able to manage time and resources effectively.- Provide cross-border/district/region support when required.- Positively represent QIAGEN in front of the customer, be a good example.Position Requirements- Min of 5 years\xe2\x80\x99 service and support experience in a comparable position within the after sales service business in the medical diagnostic/life science markets, or equivalent experience maintaining instrumentation in the medical diagnostic/life science fields- Bachelor\xe2\x80\x99s Degree in Mechanical/Electrical Engineering/Biomedical Engineering preferred- Proven work experience in developing customer relationships- Good interpersonal skills and problem solving-skill- Result oriented with proactive behavior, able to work independently- Valid driver\xe2\x80\x99s license and passport and willingness to travel internationally- Ability to travel up to 40% across Malaysia- Ability to work both independently and in a structured working environment- Will require work with substances such as acids and solvents and to work in biological laboratories up to BSL3.What we offerAt the heart of QIAGEN are our people who drive our success. We act with passion, always challenging the status quo to drive innovation and continuous improvement. We inspire with our leadership and make an impact with our actions. We create a collaborative, safe and engaging workplace which forms the basis for high performing individuals and teams. We drive accountability and entrepreneurial decision-making and want you to excel your growth and shape the future of QIAGEN.QIAGEN is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or disability.[

Qiagen