Job Description

Job ID: 39675


Location: Bukit Jalil KL, MY


Area of interest: Operations


Job type: Regular Employee


Work style: Office Working


Opening date: 19 Sept 2025

Job Summary

To perform specific duties as instructed by the team management and to assist the team management in overseeing the daily processing/ delivery of trade services by the team to customers.

RESPONSIBILITIES

Strategy

? Exhibit qualities which demonstrate the group's strategy.

? To treat Customer's with Human touch and understand the importance at every business stage and inculcate this aspect in reporting Staff.

? To support strategic intent, on the growth of business, cross functional advantage and work on cost efficiency.

Business

? To establish and maintain a close working relationship with the customers to ensure prompt and effective responses to the various business requirements, queries and requests from them.

? To be aware of the business targets and ensure compliance.

? To own the business transactions of Clients and ensure completion at all levels/stages on a sustained basis.

? Manage the Trade Assets & Contingent which is Risk participated with investor (other bank/insurer) and ensure SLA and TAT are met.

? Manage Limit Allocated by the Investor and ensure there is no breach.

? Review of various reports to internal and external stakeholder on the portfolio handled

? Expert level in understand the Risk attached to each trade product and advise Stakeholders in case it is not covered by the portfolio.

Processes

? To ensure that all transactions are accurately checked, processed and released in compliance with statutory regulatory and internal operational instructions.

? To effectively monitor and ensure deals are being released as per the Departmental Operating Instructions manual, customer's instructions and within the timeliness and accuracy standards specified.

? To monitor and ensure transactions are handled with in the allocated approved limits at all times, on a continual basis, and this is reviewed periodically.

? Continuous Improvement in Productivity to the standards prescribed for the Processes from time to time.

Comply with Group Money Laundering Prevention Policy and Procedures to the extent applicable and escalate any unusual/complex transaction on the AML aspect to the AML advisors

People & Talent

? To ensure Staff in the team are being utilized to their optimum levels and derive maximum output. To ensure proper planning of Staffing for seamless service delivery.

? To ensure planned leaves and enough back-ups created for seamless business delivery.

R

isk Management

? Upholding the Values of the Group and Company at all times.

? Compliance with all applicable Rules/ Regulations and Company and Group Policies.

? To identify risk on a continual basis and derive mitigants on a sustained basis.

Governance

? Comply with Group Sanctions Policy and Procedures.

? Comply with Local Sanctions Policy and Procedures, if any.

Regulatory & Business Conduct

? Display exemplary conduct and live by the Group's Values and Code of Conduct.

? Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

? Lead the Trade Operations Team to achieve the outcomes set out in the Bank's Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.

? Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

? To effectively manage key stakeholders, Country Offices, Regulators, Superiors, Peers, Subordinates.

Other Responsibilities

? To encourage Continuous Improvement initiatives for simplifying of the processes, procedures applying LEAN techniques. Convert opportunities and derive/record tangible results.

? To encourage standardization opportunities.

? To actively participate in the C3 initiatives, lead by example to Staff.

? To enthusiastically participate in the Quality initiatives of the organization and achieve expected results at work place.

Qualifications

1. Experience in Trade Finance Department.

2. Knowledge of core banking, products and operations with a good knowledge of Trade Finance Products.

3. Well developed communication & analytical skills, ability to handle high priority issues on product delivery

and strong interpersonal skills.1. Experience in Trade Finance Department.

2. Knowledge of core banking, products and operations with a good knowledge of Trade Finance Products.

3. Well developed communication & analytical skills, ability to handle high priority issues on product delivery

and strong interpersonal skills.

Competencies

Action Oriented
Collaborates
Customer Focus
Gives Clarity & Guidance
Manages Ambiguity
Develops Talent
Drives Vision & Purpose
Nimble Learning
Decision Quality
Courage
Instills Trust
Strategic Mindset
Technical Competencies: This is a generic competency to evaluate candidate on role-specific technical skills and requirements

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:

Do the right thing

and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

Never settle,

continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

Are better together,

we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter,

we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

Core bank funding for retirement savings, medical and life insurance,

with flexible and voluntary benefits available in some locations.

Time-off

including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

Flexible working

options based around home and office locations, with flexible working patterns.

Proactive wellbeing support

through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

A continuous learning culture

to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

Being part of an inclusive and values driven organisation,

one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
www.sc.com/careers