Job Description

Department Details

Role Summary

• Manages the day-to-day operations including assisting the staff, who support Administrative

computing, Networking, User services, PABX/Telecommunications Administration, Access
Control Backup, and other information technology functions.

• Coordinate with corporate IT team and establish IT departmental goals, objectives, operating

procedures and for implementation or extending all necessary & required applications.

• Manage IT staff by recruiting, training & coaching employees, communicating job expectations

and appraising their performance.

• Ensure security of data, network access and backup systems.
• Participate in Procurement and vendor contract negotiations for all IT related Hardware,

Software & Services.

• To forecast the IT related requirements, do annual budgeting and ensure cost effectiveness.
• Identify the problematic area, discuss with respective users & team, implement strategic

solution.

• Firewall Administration, disable all unwanted ports, enable only required ports and policies

based on request and necessary approval.

• Websense Administration, add or modify polices based on request and necessary approval.
• Manage Active Directory, support requests & issues raised in ARM IT & Helpdesk, support users

on applications like Seclore, Risk, Compliance and other Bionet applications.

• Maintains professional and technical knowledge by attending & reviewing IT related workshops

& publications.

Key Responsibilities

• Manages the day-to-day operations including assisting the staff, who support Administrative

computing, Networking, User services, PABX/Telecommunications Administration, Access
Control Backup, and other information technology functions.

• Coordinate with corporate IT team and establish IT departmental goals, objectives, operating

procedures and for implementation or extending all necessary & required applications.

• Manage IT staff by recruiting, training & coaching employees, communicating job expectations

and appraising their performance.

• Ensure security of data, network access and backup systems.
• Participate in Procurement and vendor contract negotiations for all IT related Hardware,

Software & Services.

• To forecast the IT related requirements, do annual budgeting and ensure cost effectiveness.
• Identify the problematic area, discuss with respective users & team, implement strategic

solution.

• Firewall Administration, disable all unwanted ports, enable only required ports and policies

based on request and necessary approval.

• Websense Administration, add or modify polices based on request and necessary approval.
• Manage Active Directory, support requests & issues raised in ARM IT & Helpdesk, support users

on applications like Seclore, Risk, Compliance and other Bionet applications.

• Maintains professional and technical knowledge by attending & reviewing IT related workshops

& publications.

Educational Qualifications

Required Education Qualification: M.Tech
Required Experience: 15 - 18 years

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