Job Description

Roles & Responsibilities

• Process management; leading the development, design, documentation and maintenance of methodologies, processes and procedures within the team to ensure standardisation. Implement quality control for artefacts, such as independent validation checks on submissions received where required
• Stakeholder management; point of contact for Obsolescence Champions from Line of Business/Functions/Regions to go drive down obsolescence for the Bank
• Metrics & reporting; enable centralised focus on our reporting, ensuring consistency and quality of our messaging, managing reporting commitments and making available the timely and accurate provision of information to the relevant teams
• Supporting the tooling requirements of the team, ensuring effective utilisation
• Closely track regulatory timelines and commitments to ensure accurate and timely reporting.
• Ensure appropriate oversight and facilitate resolution of high impact risk and issues, with regular reporting to management and key stakeholders as required
• Manage the Technology Refresh Council meetings and materials
• Manages extended support contracts and procurement for certain products.

Regulatory & Business Conduct

• Display exemplary conduct and live by the

. * Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Head, Tech Refresh
• Head, Obsolescence Governance West
• Technology Strategy & Architecture teams
• Information & Cyber Security teams
• Respective Businesses/Functions/Regions

Our Ideal Candidate

Qualifications

Training, licenses, memberships and certifications

• Degree in Technology, Business Administration or Management.
• Experience in Cyber & Information Security in Banking and Financial services preferably combined with experience in top tier consulting firm.
• Strong knowledge of business management, resource planning, process management and optimisation and performance measurement.
• Strong communication skills \xe2\x80\x93 oral, written and presentation. Sound knowledge of MS-Excel, PPT, ServiceNow, ADO and Word.
• One or more of the following certifications will be preferred:
• Project Management Professional (PMP)
• ITIL Foundation/Expert
• COBIT
• ServiceNow/ADO
• Proven track record of working as a facilitator between Technology and Business
• Knowledge of process and design principles relevant to cyber, technology, data & privacy, resilience.
• Strong interpersonal and stakeholder management skills, across various levels in the organization including senior leadership teams, in influencing key decisions taken in the business and in support teams.
• Customer focus, able to quickly build relationships and break down requirements to simplistic actions.
• Strong analytical skills and ability to gather competitive intel, prioritise, summarise, make decisions, and work to tight timeframes and changing environment.
• Ability to solve complex problems with high number of stakeholders and conflicting interests.
• Ability to both assess strategic priorities and to focus on detailed aspects of a function in order to drive effective delivery. Strong integrity, independence and resilience.

Role Specific Technical Competencies

• Planning, Tactical, Strategic
• Relationship Management
• Project Management
• Business Analytics

About Standard Chartered

We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

\xc2\xb7 Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

\xc2\xb7 Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

\xc2\xb7 Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

\xc2\xb7 Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

\xc2\xb7 Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

\xc2\xb7 Flexible working options based around home and office locations, with flexible working patterns

\xc2\xb7 Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

\xc2\xb7 A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

\xc2\xb7 Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

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