Job Description

Job Responsibilities: \xe2\x80\xa2 Key engagement with external service providers, vendors, Advance TAC, regional and global network teams, security teams, wider technology support team and management, application/business support. \xe2\x80\xa2 Manage High Critical Incident calls that involve complex multi-component, multiplatform issues together with peer Infrastructure teams like OS Platforms, Middleware, DB, and Application support \xe2\x80\xa2 Ensure end-to-end root cause analysis and regular reporting for production issues is carried out in a way that meets business and technology requirements \xe2\x80\xa2 Support system audits when asked and ensure all holes and vulnerabilities are closed in and the sign-off. \xe2\x80\xa2 Recommend and manage relevant end-to-end service improvement initiatives to address risk mitigation and service stability. \xe2\x80\xa2 Ensure accurate and regularly updated information related to network physical inventory, logical inventory, network diagram, network traffic flow, technical troubleshooting documents and operational process documents. Qualifications: \xe2\x80\xa2 Industry certifications \xe2\x80\x93 CCNP / CCIE Equivalent is necessary \xe2\x80\xa2 Minimum 5 - 8 years of experience i Network L2 support \xe2\x80\xa2 Hands-on working knowledge in Network WAN/LAN with Security technology and Operational experience with BFSI industry or in a RIM profile handling large enterprise Banking and Financial Services Industry experience. \xe2\x80\xa2 SME level technical & analytical skills, with experience in root cause analysis and network performance tuning is necessary \xe2\x80\xa2 Switching / Routing (WAN & LAN) - Cisco , F5 and Juniper \xe2\x80\xa2 Added Advantage - Security Platforms like - Juniper SRX, Netscreen, Cisco ASA Firewalls, VPN Gateways and IP Services like DNS, DHCP, IPAM, AAA Platforms
ABOUT SYNOPSIS Synopsis is a recruitment platform specialized in Information Technology founded in 2020. We specialize in all aspects of technology hiring with a team of members who have built extensive networks across the banking, financial services, technology and commercial sectors. The technology used in our platform helps candidates to have better visibility and control over their application and personal information. This enables candidates to customize their profile to best portray their technical skills. Our interactive platform allows employers to assess candidates\xe2\x80\x99 profiles to analyze their skill and experience in a very time and cost-effective manner. Employers will now have access to the candidate\xe2\x80\x99s key information before hiring them. What makes us unique from the other recruitment firms and job portals is every candidate in our page has been pre-screened, pre-accessed and interviewed prior to publishing them on our platform.
Bachelor\'s or Equivalent