Job Description

Professional, Full Time (Contract)Location: West MalaysiaSalary range: RM45,600.00 - RM60,000.00 per annumYour new role\xef\xbb\xbfThe Senior Officer is responsible for the development and implementation of student recruitment and business development of Curtin University in West Malaysia. In addition, the incumbent will help to develop and execute the plan for those regions under his/her team, which includes a range of activities (e.g. organization of promotional events, recruitment of students, building links and networks with recruitment partners, school counsellors and institutions of higher learning and identifying trends in regional markets for higher education) aimed at generating local public awareness on various programmes offered by the University, and recruit potential students. He/she is accountable for achieving the team and individual sales targets, by driving the team Sales Pipeline (Lead, Contact, Appointment, Visit, Application and Enrolment).Key responsibilities

• Develop the recruitment plan and strategies and budget in the areas/regions assigned. Execute all planned recruitment activities of the year and manage the allocated budget without exceeding it.
• Provide information for the purpose of enrolment to prospects and their parents on the programmes offered by the university and to achieve set targets in student enrolment
• Organise promotional events in accordance with the allocated budget, attend fairs, receptions, seminars etc., to promote Curtins programmes and recruit potential students
• Initiate new ideas to recruit students via events, school activities and any other window of opportunities.
• Obtained an agreed sizeable amount of leads and applications from each event organized or participated for a funnel conversion.
• Develop and maintain positive relationship with recruitment agents in the areas/regions assigned.
• Maintain good relationships with all stakeholders without negative feedback on work matters and actively ensures that the agents perform by giving them targets.
• Manage enquiries, ensure all emails, calls/walk-ins are responded promptly and in a professional manner to increase students enrolment. Ensure that follow-ups on all leads, application and offers using LMS/CRM, SMS/WhatsApp, EDM and phone/WhatsApp calls are completed.
• Follow-up on all offers and convert each to payment with the prearranged conversion rate
• Cultivate good working relationship with school representatives and identify opportunities at these schools to acquire quality leads.
• Gather market intelligence, such as trends in applications and popular courses in the market
• Prepare post event reports for every event participated/conducted and ensure that they are completed and submitted within the given stipulated timeframe.

About youTo be successful in this role, you will have:\xef\xbb\xbf

• A degree from a recognised institution preferably in Business Administration, Marketing or equivalent.
• At least five (5) years of work experience in a relevant field.
• Demonstrated a high level of motivation to work with people, able to deal with customer enquiries in an effective and positive manner.
• Strong organisational and event management skills.
• Demonstrated critical thinking, problem-solving skills and a high level of attention to detail and accuracy.
• Demonstrated ability to organize time and workload in order to meet deadlines and maintain control of multiple tasks with minimal supervision.
• Demonstrated effective planning skills, including developing recruitment plan and monitoring recruitment budget.
• Demonstrated ability to work independently with minimal supervision and within a team.
• Demonstrated effective oral and written communications skills (including presentation skills) with a wide variety of people and with cross cultural sensitivity.
• Willing to travel extensively and work on flexible schedules and working hours.

Desirable:

• Experience working in an educational environment, preferably in an international higher education context.

\xef\xbb\xbf\xef\xbb\xbf\xef\xbb\xbf\xef\xbb\xbfClosing Date: Open until filledInterested applicants are invited to submit a latest resume which includes addressing the selection criteria, a covering letter, names and contact details of at least two referees and certified copies of your academic credentials.How to apply:Please address your applications to:Staffing Management Section,
Human Resource Department,
Curtin University Malaysia,
CDT 250, 98009 Miri, Sarawak, MalaysiaTo submit an application, please click on the Apply Now button.Alternatively, you may email your applications to:Only shortlisted candidates will be notified.Disclaimer:
Curtin (Malaysia) Sdn Bhd reserves the right at its discretion to withdraw from the recruitment process, not to make an appointment, or to appoint by invitation, at any time.

Curtin University