Role Responsibilities This Job is responsible for processing and delivery of a sound, efficient, accurate and compliant processing environment to support the bank in maintenance of a perfect database of its customers Responsibilities . Strategy . Align to the Strategy and support the overall organisational goals Business . Support Business on all requirements within the agreed framework as per the operating documents Processes . Ensure a high level of Making Act as a backup during absenteeism. Ensure that the accuracy and timelines of processing is maintained to the highest standards as per the SLA and the first pass error rates Zero Relevant DOIs are checked before processing a request, incase of any exception the same is rejected and reported. Comply with Group Money Laundering Prevention Policy, KYC and Other Procedures to the extent applicable and reporting all suspicious transactions to the Line Manger To comply the banks AML, KYC and all policies related to the group reputation risk People & Talent . Complete all mandatory and process training on time. Risk Management . Act as OR coordinator for the section To adhere to the agreed KCSA plans and approach To identify and report all exceptions on non compliance with standard controls To identify and report all weaknesses inherent in the standard controls To maintain proper record keeping on all KCSA related activities To maintain independence in the conduct of KCSA, i.e. not selecting and reviewing sample of self-performed transactions Regulatory & Business Conduct . Display exemplary conduct and live by the . Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders . Front Office and CSMs In-country operations teams In-country WealthManagement / Credit Ops Control teams Related depts e.g., Product Control, finance, etc External counterparties - Customers, Banks and FIs Other Responsibilities . Do the right thing: Be brave, be the change Think client Live with integrity Never Settle: Continuously improve and innovate Simplify Learn from your successes and failures Better together: See more in others How can I help Build for the long term . Training, licenses, memberships and certifications Should be a Graduate with good academic records Wealth Product/process Knowledge would be an added advantage ROLE SPECIFIC TECHNICAL SKILLS AND COMPETENCIES AND PROFICIENCY LEVELS. Technical Competency Name: Proficiency Levels Knowledge on Wealth products MS Office Expert About Standard Chartered We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us. Our purpose, to , together with our brand promise, to be are achieved by how we each live our . When you work with us, you\'ll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum Flexible working options based around home and office locations, with flexible working patterns Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website
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