Job Description

Working hours: Mon-Friday (Standard hours)
Contract : 6-12 months (may consider absorbing as permanent hires if performance exceed expectations)

Assist the Payroll Manager in transitioning payroll activities from various countries, including but not limited to Japan and South Korea. Responsibilities include collecting documentation, HR policies, calendars, and FAQs. Work closely with the current Payroll SME in each country to ensure a smooth transition through shadowing, parallel runs, and hyper care. Ensure compliance with local statutory regulations and corporate policies during and after the migration process. Identify and implement process improvements by streamlining workflows and removing redundancies. Manage the day-to-day payroll operations, including implementing operational changes, addressing audit recommendations, and refining internal controls to ensure payroll services meet the SLA requirements for assigned countries. Provide support for employee queries related to payroll topics. Drive continuous improvement initiatives within the People Services Team and collaborate with HR Centers of Excellence. Ensure all services comply with corporate policies, procedures, and applicable local or federal regulations. Manage escalations, resolve complex cases, and maintain strong customer relationships as needed.
Requirement

Over 5 years' experience in Payroll Services operations, including multi-state or multi-entity payroll and experience with international payroll processing. Experience of working with an outsourced and in-house Payroll Services Delivery model is preferable. Strong communication skills with meticulous attention to detail and a customer-service mindset. Deep understanding of HR best practices, compliance, and process improvement methodologies. Proficient with HR payroll systems such SAP and experienced in using HR ticketing tools like ServiceNow. Strong analytical and problem-solving skills with the ability to identify root causes and act accordingly. Able to speak Mandarin & Japanese (added advantages but not mandatory)
Job Type: Contract
Contract length: 12 months

Pay: RM4,000.00 - RM7,000.00 per month

Benefits:

Health insurance Maternity leave Opportunities for promotion Parental leave Professional development
Experience:

Payroll: 5 years (Preferred) SAP : 3 years (Preferred)
Language:

English (Preferred)
Work Location: In person