Job Description

05/18/2022
Overall Responsibilities:
The HR Shared Services Administrator delivers administrative support to the organisation on various HR subject matters. This individual is responsible for supporting HR initiatives, in support of organisation growth. This position focuses on administration and transactional activities within the HR Shared Services department. They provided direct administrative support to senior HR employees in the HR Shared Services department and works cooperatively with team members to support completing the HR department objectives.
Provides direct support to company employees, other HR groups and company management as part of a centralized function to handle a variety of HR-related transactions. Receives and responds to requests concerning HR policies/programs. Appropriately routes requests from employees to others for additional information. May respond to practices inquiries via online resources and/or telephone. Processes various paper and electronic forms related to documenting human resources activities such as new-hire onboarding, change-of-status, performance evaluations, benefits, termination of employment, etc. Inputs employee personal data into human resources information/computer system (HRIS) database and/or documents activities as requested.
Specific Responsibilities: -
Act as point of contact for all escalated HR related queries from employees and external partners. Co-ordinate administration for HR projects & participate in HR audits. Document and track human resources actions by completing forms, reports, logs, and records. Co-ordinate all administrative and logistics related to the recruitment process including conducting pre-employment checks and preparing employment offers. Co-ordinate HR projects, meetings and training seminars.
\xef\x82\xa8 Support in interview arrangement

• Co-ordinating to obtain appropriate time slot for interviewer & interviewee
• Co-ordinating for Room booking or others channel for interview session
• Co-ordinating for reschedule in case changes
• Finalise and send out invitation to participants

\xef\x82\xa8 Letter of Offer preparation
\xef\x82\xa8 Conduct Reference check
\xef\x82\xa8 Perform pre-hire due diligent
\xef\x82\xa8 Support Skilled agent & Team Lead as & when required
\xef\x82\xa8 Provide guidance to Junior agent
Education/Experience:
\xef\x82\xa8 Candidate must possess at least a Higher Secondary/STPM/"A" Level/Pre-U, Bachelor\'s Degree, Post Graduate Diploma, Professional Degree, Master\'s Degree, Business studies/ Administration/ Management or equivalent.
\xef\x82\xa8 1-3 years related experience in shared service environment preferably within human resources function
\xef\x82\xa8 Demonstrate knowledge of standard office procedures & human resources function
\xef\x82\xa8 Demonstrates knowledge or experience in human resources & cases management system -SAP/Workday
\xef\x82\xa8 Demonstrate effective and stable interpersonal relationship with internal and external parties
\xef\x82\xa8 Fluent in English. Proficiency in a second language would be an advantage
05/18/2022
\xef\x82\xa8 Proven experience in similar human resources positions
\xef\x82\xa8 Proven work experience in a similar position.
\xef\x82\xa8 Proven administrative support experience
\xef\x82\xa8 Hand on experience with HR software, like HRIS
\xef\x82\xa8 Standard career level descriptor for job level:

• Have substantial understanding of the job
• Uses skills and knowledge to complete a wide range of tasks
• Work is moderately difficult
• Need to use judgement to solve issues or make recommendations
• Receives very little daily instruction
• Only gets general instructions on new work
• Typically requires demonstrable level of related experience.

Knowledge, skills and attributes:
\xef\x82\xa8 Resourceful, problem-solving aptitude and thorough knowledge of HR procedures and policies
\xef\x82\xa8 Strong administration background
\xef\x82\xa8 Meticulous attention to detail
\xef\x82\xa8 Hand on experience with HR software, like HRIS
\xef\x82\xa8 PC literacy and experience with MS Office applications
\xef\x82\xa8 Basic knowledge of labour legislation
\xef\x82\xa8 Written and verbal communication skills
\xef\x82\xa8 Excellent organisational and time-management skills
\xef\x82\xa8 Teamwork skills
\xef\x82\xa8 Manage time and prioritize a multitude of concurrent tasks, while ensuring deadlines are being met
\xef\x82\xa8 Utilize excellent verbal, written and inter-personal communication skills to establish and maintain a good rapport with co-workers, supervisors and Business Units
\xef\x82\xa8 Familiarity with Microsoft Office required
\xef\x82\xa8 Strong process and systems skills
\xef\x82\xa8 Proficiency with numbers and strong attention to detail
\xef\x82\xa8 Strong interpersonal, and verbal and written communication skills
\xef\x82\xa8 Strong organization and follow-through skills
\xef\x82\xa8 Able to identify root cause and provide basic suggestion/solution
Disclaimers:
\xef\x82\xa8 This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. But, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, functional requirements or responsibilities associated with the position.
\xef\x82\xa8 Nothing in this job description restricts management\'s right to assign or reassign duties and responsibilities to this job at any time.
05/18/2022
Core Success Skills:
Job Specific Competencies:
\xe2\x96\xaa Analytical and detail orientated
\xe2\x96\xaa Proactive - gets the job done
\xe2\x96\xaa Acts as an involved business partner
\xe2\x96\xaa Demonstrates effective teamwork
\xe2\x96\xaa Excellent communicator and great influencer
\xe2\x96\xaa Excellent interpersonal skills
\xe2\x96\xaa Able to interact with all functions and levels of employees
\xe2\x96\xaa Highly motivated
\xe2\x96\xaa Ability to work within deadlines
\xe2\x96\xaa Agile to constant changes and ensuring the team ability to deal with changes
\xe2\x96\xaa Creative problem solver
\xe2\x96\xaa Strong analytical and organizational skills
Contact Person:
Fax:
Date Posted:
Posted Through:
AN EQUAL OPPORTUNITY EMPLOYER

Role Designation

232ASRPREX Senior Process Executive

Interest Group

Infosys Limited

Role

Process Executive

Company

ITL Malaysia

Skillset

Domain|Human Resource Management|Human Resources

Infosys