Job Description

Job descriptionSome careers open more doors than others.HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition.We are currently seeking a high calibre professional to join our team as a Senior Project Manager.Principal Responsibilities:

• The vision statement for Transformation is \xe2\x80\x9cTo be the Group\xe2\x80\x99s primary change partner, support the implementation of the Group Strategy and make change a source of sustainable competitive advantage for HSBC\xe2\x80\x9d. Senior Project Managers manage change through projects which are established to deliver a specific outcome, on time and on budget. The projects will typically have a clearly defined output, fixed start and end date with a well-defined development/delivery path. Projects may be stand alone or part of a Programme.
• The Senior Project Manager role is distinct in the following respects:
• Projects will be large, but will not tend to have many sub-projects
• Typically the complexity will be lower (e.g. single country or business impact)
• Senior Project Manager will be expected to manage the whole project with a degree of independence and will tend to operate with less support from Global PMO
• They may also have resource pool management responsibilities
• Senior Project Managers are required to lead the change initiative, take strategic decisions, operate at an executive level and manage stakeholder and sponsor relationships
• Project governance must be established, including clear sponsorship, tollgates and steering committee
• The jobholder will not be subject to close supervision, and will be expected to exercise independent initiative in proactively overcoming obstacles to success, dealing with uncertainty and changing circumstances, such as interdependencies, opportunities or risks
• He / She will be expected to adopt an agile and flexible approach to work and an outstanding level of professionalism and conduct
• The successful candidate will be working from the Malaysia Hub, with assignments primarily directed from other Transformation Team

• Excellent understanding of the end to end project lifecycle, from initiation through to delivery
• Excellent understanding of Business Transformation Frameworks, Agile methodologies and best practice
• Strong understanding of banking / HSBC and understanding of how change drives benefits for HSBC, its customers and other stakeholders
• Extensive project management skills and experience of managing large and complex projects
• Strong people manager and broad experience in managing large teams of different work streams
• Multiple strong examples of the delivery of on time and on budget projects that achieve business case stated
• A driver with bias towards delivery at pace and controlling project outcomes
• In depth experience of working in a banking environment and change projects
• Demonstrable experience of independent stakeholder management at a senior level, especially impactful communication, influencing and running project governance
• Implementation, change management and benefits realization
• Previous experience in consultancy, or similar change organisation within financial services preferred
• Qualified in one or more of the following; Managing Successful Programmes (MSP), PMP certification, Prince 2, any relevant local banking qualifications e.g ACIB

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