Senior Sales & Marketing Executive

Johor Bahru, Malaysia

Job Description

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Job Summary:
To assist Sales & Marketing Manager in marketing activities ie. Communicating with customer, define and interpret customer requirement before transmit to the relevant personnel. Duties and Responsibilities:
Primary duties: (Approximately 70 to 80% of daily work schedule)
  • Supervise and guide his/ her subordinates.
  • Maintain relations with current customers.
  • Communicate with customers (thru e-mails, faxes, etc.).
  • Manage full process of sales cycle (prepare quotation, issue Proforma Invoice/ Sales Confirmation to customers, issue shipping order to production, follow up shipment schedule, and closing).
  • Follow up on all customers\xe2\x80\x99 request
  • Liaise with internal departments such as Planning, Production, QA, and R&D.
  • Prepare and send samples as per customer\xe2\x80\x99s requisition.
Secondary duties: (Approximately 20 to 30% of daily work schedule)
  • Participate in ISO activities and customers\xe2\x80\x99 audit.
  • Update and maintain price list of new, existing and potential customers.
    Attend events or exhibitions.
  • Send the customer survey form to existing and new customers and analyze the data.
  • Follow up new project (new item) progress.
  • Receive and resolve customer issues and complaints.
  • Perform other related duties as required.
The person is expected to work closely with staffs from all departments. Knowledge, Skills and Abilities Required:
  • Good interpersonal and communication skills.
  • Computer literate.
  • With basic Shipping knowledge
  • Ability to establish rapport relationship with customer through telex-communication.
  • Fluent in speaking and writing both English and Bahasa Malaysia.
  • Ability to handle and resolve recurring problems.
  • Able to work under pressure.
  • Able to work with others as a team.
Desirable Qualifications:
  • Preferably Diploma/ Degree in relevant field.
  • 3 years or above relevant practical experience.


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Job Detail

  • Job Id
    JD915666
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Johor Bahru, Malaysia
  • Education
    Not mentioned