Job Description

Job Title: Head Spa therapist

Job Level :

Senior

Department:

Operations Department - Salon

Rate:

RM 3,000 - 5, 000 + Guaranteed Commission!

Location:

Mont Kiara, Kuala Lumpur, Malaysia

Working days:

5-6 days a week

Overall Job Objectives:

The Senior Head Spa Therapist is responsible for delivering high-quality head and scalp treatments to clients, providing exceptional spa services, and overseeing the operations of the head spa therapy team.

CORE RESPONSIBILITIES:

Provide scalp treatments, perform professional hair scalp analysis for customers, including shampoo, blow-dry, basic head massage, and related services Provide the right solution to the customer by consulting, listening and applying technical know-how Understand the fundamentals of sales and hair care and constantly strive to improve skills by learning and researching in the field Maintains spa and treatment room appearance, cleanliness and safety standards according to standard operating procedures Monitor stock levels of in-house products and ensures that stock levels are maintained at all times Provide excellent service and create exceptional experiences for customers.

JOB SPECIFICATIONS:

Minimum of 5 years of experience as a Spa Therapist or related field Good interpersonal, communication and customer service skills Positive attitude and cheerful Service oriented and well-groomed Focused, responsive and alert Ability to work under pressure in a fast-paced working environment Able to work on shifting schedules, weekend and public holiday

KEY DELIVERABLES:

Ensure a high rate of client retention and positive feedback through exceptional service and attention to detail. Conduct regular performance reviews, providing constructive feedback to team members to help them improve their skills and grow in their roles. Actively promote and recommend hair and scalp care products to clients, contributing to retail sales targets.

BENEFITS OF THE ROLE:

Guaranteed career growth at one of the best salons in Singapore and Malaysia Employee Service Benefits (free hair treatments and services) Leave Entitlement Annual Bonus & Weekend Snacks Completion Bonus Flexible Working Hours Cozy working environment
If you're excited about our company's vision for this position, we'd like to hear from you.

APPLY NOW!

Job Types: Full-time, Permanent

Pay: RM3,000.00 - RM5,000.00 per month

Benefits:

Opportunities for promotion Professional development
Ability to commute/relocate:

Kuala Lumpur: Reliably commute or planning to relocate before starting work (Preferred)
Experience:

Spa Therapist: 5 years (Required)
Language:

English (Preferred) Mandarin (Preferred)
Location:

Kuala Lumpur (Required)
Work Location: In person