Job Description

Description

Primary Objective:

• Engage with Tribes/CoEs/ and develop/design solutions based on business requirements.
• Serving as a liaison between business squad and developer
• To provide subject matter expertise to Business functions - integral interface between business users and IT to lead and assist in the design, development, implementation and on-going use of IT applications and solutions.
• Support the Squad lead in managing and track all change request delivery.
• Provide application support, participate in application customization and integration, user training, installation, implementation support and maintenance to ensure the system availability as per agreed SLA.

Key Responsibilities:

Application Requirement Gathering

• Manage manufacturing and delivery of IT application, change requests, internally and with SBU Engagement Manager/SMEs to ensure the consistency and proper functioning of the application system and to meet Business needs.
• Complete understanding of systems usage as it relates to day to day business operations and advocating improvements to optimise efficiency and effectiveness of the solution.
• Develop technical solution within the boundaries of the existing ecosystem
• Evaluating business process, anticipating requirements, uncovering areas of improvement, developing and implementing solutions.
• Engage with Squad Lead to develop and manage request deliverables, plan and timeline

Applications Architecture

• Perform planning/enhancement of Group IT solutions architecture
• & develop technical solution within the boundaries of the existing ecosystem
• Perform development and control best-of-class applications development and management methodologies

Application and Systems Development

• Support of IT application development functions (plan, organize, outsource management and monitor development projects according to set standards)
• Application customization includes analysis of customization requests and writing of amendment/program specifications, designing, coding and testing of complex programs.
• Manage opportunities to improve / enhance existing systems
• Services include application customization and integration, user training, installation, live implementation support and maintenance.
• Manage and resolve application issues
• Manage production system SLA
• Provide post-implementation support to the business users related to their areas of supports.
• Ensure compliance to all processes, audit and risk matters in the execution of user story.

Applications Maintenance and Support

• Perform efficient and effective first and-or second level support for applications
• Supports and develops software engineers by providing advice, coaching, and educational opportunities

Requirements

Requirements:

Minimum Bachelor's Degree in Technology/IT/Engineering

Minimum 8 years of working experience in software development in vendor environment or banking industries

Preferred level of Experience (by years/function/industry:

Other skills required:

• DB programming -Oracle 12-19c platform or Microsoft SQL
• Java programming language
• Business domain Retail Loan Origination is an advantage
• Strong analytic and problem solving skill.
• Working experience with Agile environment
• Good communication skill.
• Good knowledge with decision engine, retail loans, ccris and ctos gateway is an added advantage

Benefits

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