Job Description

Company Overview

Our client is a leading integrated technology solutions provider in Southeast Asia, established in Malaysia in 1994. The Group delivers a comprehensive suite of hardware, software, and maintenance services tailored for the retail and industrial sectors--helping businesses streamline operations and enhance efficiency. Beyond its strong retail footprint, Radiant has expanded into food & beverage technology solutions, serving quick-service restaurants, cafes, food courts, and dine-in establishments.

JOB DESCRIPTIONS

(Duties and Responsibilities / Key Result Areas)

To conduct pre-sales presentation with potential clients to determine high-level technical and business requirements information gathering. To enhance sales kit, proposal, and assist on scope of work documentation for business benefits to customers. Conduct business analysis and other fact-finding tasks to understand customer requirements. Bridge communication between various project stakeholders to ensure deliverables are within specifications and customer's expectations, while keeping within agreed project scope and timeline/schedule. Escalate to relevant parties when additional resources required or hiccups to meet project objectives. Prepare customized and suitable presentation by accounts and verticals. Able to pitch to C-level / senior management capabilities. Prepare commercial proposal and consolidate with technical functional study. Lead and manage on overall project including billings and delivery. Cross-selling solutions with all range of products, solutions and services the group of companies and others that recommended. Prospecting by verticals and co-prospecting with key account managers.

JOB REQUIREMENTS / SPECIFICATIONS

(Academic Achievements, Work Exposures, Skills Required, Personal Characters)

Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's/Professional Degree in Computer Science / Information Technology or equivalent. Must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Computer Science/Information Technology or equivalent. A minimum of 5 years working knowledge across multiple domains, specifically within supply chain, IT digital service industry and application driven. Must be able to communicate fluently in English (oral and written), ability to read, write and converse in a second major language would be an advantage. Strong technical and analysis insights to gather feedback. Able to withstand pressure and handle stress. Extensive experiences across customer supports, handling all walks of background, issue handling and never-say-no attitude. Critical thinking with problem-solving mindset (propose solutions or work-around to supervisors/team). Strong inter-personal skills to manage internal and external effectively. Keen to learn with open-minded to accept new tasks. Willing to travel (domestic & ASEAN, whenever is necessary).
Job Types: Full-time, Permanent

Pay: RM8,000.00 - RM12,000.00 per month

Benefits:

Opportunities for promotion Professional development
Experience:

software: 3 years (Preferred)
Language:

Mandarin (Preferred)
Work Location: In person