Job Description

Role Summary

The

Senior Solution Consultant

is the subject matter expert responsible for the successful implementation and optimization of our MHub Property ERP solutions for our Property Developer clients. This role focuses on translating complex business requirements into technical and functional specifications, configuring the system, leading technical tasks, and ensuring client processes align with the solution's capabilities. You will work closely with a Project Manager, responsible for overall timeline and budget, to ensure all technical and functional tasks are executed on time and to a high standard.

Key Responsibilities

Analysis and Solution Design

Lead requirement gathering

sessions with clients to deeply understand their business objectives, workflow, system specifications, and existing processes.

Perform comprehensive analysis

and

gap analysis

between client requirements and MHub ERP Solution functionality.

Advise and consult

with customers on best-practice process flow, system functionality, and available technology updates to optimize their operations.

Design and document

functional and technical specifications for system configuration, enhancements, and custom integrations.

Implementation and Technical Delivery

Lead the hands-on configuration

and setup of the core modules (CRM, Showroom, Commission, Credit Control, Accounting, etc.) to meet documented business requirements.

Perform complex data transformation and migration

activities, ensuring data integrity throughout the transition.

Develop and execute rigorous system testing

plans, including unit, integration, and user acceptance testing (UAT).

Troubleshoot and resolve

complex application-related issues escalated during testing and post-go-live phases.

Execute individual tasks

according to the project plan, communicating progress, results, and potential roadblocks promptly to the Project Manager. Consult on and implement technical integrations (e.g., using

REST API

or similar methods) where required.

Support and Training

Conduct comprehensive system training

for end-users and key stakeholders, ensuring successful user adoption.

Provide expert business application support

to customers post-implementation, consulting on system functionality, managing change requests, and driving continuous process improvement.

Develop detailed documentation

including process flows, configuration guides, and user manuals.

Requirements

Technical and Domain Expertise

Possess a Bachelor's degree in Information Technology, Computer Science, Business, or a related field, or equivalent experience.

Minimum of 5+ years

of progressive experience in the implementation and support of

Enterprise Resource Planning (ERP)

or Property Developer management business applications. Experience with

Property Developer System

or

ERP System Implementation

and solutions is essential. Strong understanding of core business domains, especially

Finance (accounting system)

, or

Property Sales with Billing/Credit Control and Accounting

(a strong advantage). Knowledge and experience in

database technologies

(e.g., SQL Developer) and understanding of database relationships. Experience with integration technologies (e.g.,

REST API

) or coding knowledge (e.g., C#) is an advantage.

Professional Skills

Excellent

communication, presentation, and interpersonal skills

, with the ability to articulate complex technical concepts to a non-technical audience. Exceptional

analytical, problem-solving, and critical thinking

skills, with a proven ability to investigate and determine root causes for solutions. Proven ability to

work independently

and efficiently manage and prioritize tasks across multiple work streams. Highly

organized

and disciplined, with the ability to adhere to established project plans, methodologies, and quality assurance standards. A

curious and proactive problem solver

who is committed to client success and continuous learning about product functionality and industry best practices.
Job Type: Full-time

Pay: RM6,000.00 - RM8,000.00 per month

Benefits:

Maternity leave Parental leave Professional development
Application Question(s):

What's your expected monthly basic salary? What is your current notice period? What is your current salary? Would you require visa sponsorship or a work permit to work in Malaysia?
Language:

Mandarin (Preferred)
Work Location: In person