Digital Hub Kuala Lumpur attracts, grows, and develops passionate people who will meaningfully impact the digital future of BASF. Come join us and be a part of our digitalization journey.
Objectives of the Position
FNT Command is the global leading tool for network infrastructure and data center/hub documentation.
FNT Command provides full transparency into all IT and telecommunications structures for managing IT assets, cabling and infrastructure, data centers, and telecommunications resources. FNT Command thus enables the provision of high-value IT and telecommunications services. Using FNT Command we cannot only maintain a complete repository of all network-related devices in our company with detailed insights into how they relate to each other, but also easily identify critical network devices and analyze the impact of incidents and changes. It is also used as an interface towards the CMBD system of BASF. Besides, Command offers our suppliers the option of keeping the documentation up to date by maintaining all physical devices (e.g. switches, access points, phones) including their position (sites, building, room, rack/rack unit - if applicable) and the uplink cabling.
In your role, you will operate the software with the associated interfaces, you will continuously develop and improve the tool landscape. Customer meetings are just as much a part of your work as your participation in projects and meetings with the Vendor FNT. In summary, you are responsible for service delivery of FNT Command.
Main Tasks
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