Job Description

This position is highly focused on customer account management and ongoing service, support and sales development with respective accounts. This position primarily focuses on service and selling (additional products, tools and services) to existing accounts with an additional emphasis on new account. This is a direct, customer-facing sales role with responsibility to retain existing revenues and close new revenue opportunities with both existing and new customers. Focus sectors building service contractors, Healthcare, Retail, education based at kuala lampur.

Effectively provide account management and ongoing service, support, and sales development to respective accounts in a defined geography and sector(s). Implement white spot prospecting to include existing products, new products and innovations, enhanced sustainability and operational efficiencies (water, energy, chemical usage), and where appropriate food safety solutions.

• Monitor and report for both respective accounts and aligned Key Accounts by utilizing corresponding tools, such as Sales Funnels, quarterly reporting, market share analysis, and other reports requested by central stakeholders and supervisors.
• Work intensely and directly on application expertise and execution delivery, including customer training and merchandising, to reinforce value proposition and brand equity. Hold monthly and quarterly review session with customers' heads of department/ stakeholders.
• Grow sales in geographic area and sector(s) by identifying, analyzing, and addressing opportunities for new customer acquisition as well as within existing customers through product and application recommendations.
• Continuously focus on sales growth execution and sales target achievement.
• Liaise with TCS to ensure appropriate service support for respective accounts.
• Lead on time account receivable collection and prevent overdue.
• This position is to be based at KL.