Job Description

Primary Details Time Type: Full timeWorker Type: EmployeeResponsible for managing a team of underwriters for Underwriting of SME & Retail products across the Agency, Financial Advisors, Local Brokers, Direct. and underwriting activities and P&L responsibility for SME & Retail segment, to be managed on a portfolio level including digital products underwriting and manual underwriting of yet to-be digital products. And manual underwriting of yet-to-be digital products for new business and/or renewals including manual renewal reviews, raters preparation, quotation generation and UWB submission. Building relationship between underwriter and intermediaries in underwriting service delivery, product development and innovation.Responsibilities:

• Responsible for managing a team of underwriters responsible for Underwriting of SME & Retail products across the Agency, Financial Advisors, Local Brokers, Direct
• Responsible for underwriting activities and P&L responsibility for SME & Retail segment, to be managed on a portfolio level. Including digital products underwriting and manual underwriting of yet to-be digital products.
• Responsible for manual underwriting of yet-to-be digital products for new business and/or renewals including manual renewal reviews, raters preparation, quotation generation and UWB submission.
• Responsible for underwriter relationship with intermediaries in underwriting service delivery, product development and innovation
• Evaluate risk for new business and renewals in accordance with standards, to ensure profitable growth
• Actively keep abreast of market dynamics and demonstrate market cycle awareness to be able to operate effectively and appropriately
• Perform underwriting activities in accordance with all legal and regulatory requirements to ensure obligations are met
• Adhere to underwriting standards, instructions and good practice to minimize risks and maximize efficiency
• Develop and maintain good working relationships with all customers, intermediaries and internal stakeholders
• Build strong knowledge of current legislation, best practice, underwriting acceptance levels, systems and organizational guidelines
• Contribute to the development and implementation of channel strategic plans
• Motivate and develop the team by demonstrating good leadership behaviors and management best practice so as to support the achievement of business goals
• Provide senior technical and specialist product expertise to intermediary/clients on the range of products offered
• Key Performance Indicators:
• Growth & Profitability: Achievement of Country plan (GWP, New business target vs plan, NCOR % and UW profit), Renewal retention rate and New Business Conversion rate
• Agency/FA/Local Brokers Servicing & Satisfaction: NPS scores (SME/Retail partner servicing & satisfaction), Turn-Around-Time for Quotes, Endorsements, Renewals for all serviced channels
• Comply with UW Guidelines, internal audit and other governance and compliance requirements

Competencies/Skills:

• Negotiation and problem-solving skills
• Relationship management and communication skills
• Analytical and research skills
• Excellent interpersonal and communication skills
• Ability to analyze data use for decision-making
• Commercial acumen
• Leadership
• 10+ years of underwriting experience
• Established customer/intermediary relationships
• Local market expertise
• Broad insurance industry knowledge
• Excellent understanding of class specific underwriting
• Understanding of relevant market conditions

How to Apply:To submit your application, click "Apply" and follow the step by step process.Equal Employment Opportunity:QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

QBE Insurance