Job Description

ZALORA is on a mission to become the leading Fashion & Lifestyle destination for our customers within South-East Asia and we are looking for somebody who understands what it takes to build delightful shopper experiences in hard-to-copy and margin-enhancing ways to help us with that.

ZALORA Experience Design is looking for a talented, experienced and customer focussed Senior UX Designer who likes designing an awesome UX using an insight based approach. In this role you will:

• Spearhead design efforts in developing products that connect shoppers from inspiration to action.
• Work closely with Product Managers and Developers to deliver a tailor-made experience that inspires and guides shoppers through continuous innovation
• Champion for the prioritization of design centered changes, refinements, and improvements.
• Be the advocate for shoppers while balancing the needs of cross-functional stakeholders' perspectives.
• Collaborate with peer designers and strengthen the design team with your perspective.
• Elevate design thinking across the entire company.

Responsibilities:

• Design unique experiences to meet category specific shopper needs alongside product and engineering counterparts. Shape the team's roadmap and goals by providing input from a user's perspective.
• Define what important quant and qual data is important from UX research, and integrate user feedback and business requirements into ongoing product experience updates.

• Collaborate with other UX Designers and Product Managers throughout the design process - from creating user flows and wireframes, to building user interface mockups and prototypes.
• Deliver a user experience that is consistent with ZALORA design language.
• Transform complex tasks into intuitive, accessible and easy-to-use solutions.
• Develop cross-platform designs for both web and app experiences.
• Work closely with UX Engineers to develop and maintain an efficient developer hand-off providing detailed UI specifications where applicable.
• Provide regular, direct and impactful feedback in Design Critiques and otherwise to other designers.
• Stay on top of the latest standards, trends, and changes in visual and interaction design.

Preferred Qualifications and Competencies:

• A portfolio of design projects that shows outstanding product design skills for web and mobile platforms.
• Demonstrated proficiency with design tools (e.g. Sketch, Figma, Invision, etc), and familiarity with front-end engineering and/or working with engineers.
• Excellent problem-solving skills and familiarity with technical constraints and limitations as they apply to designing for platforms such as desktop and mobile (e.g., Android and iOS).
• Strong communication skills to convey complex ideas, goals and problems in a way that is accessible even to those unfamiliar with the project - and evangelize on their behalf.
• Experience leading complex user and metrics inspired projects in post-purchase experience for e-commerce is a huge plus.

The ZALORA Story

ZALORA is Asia's leading online fashion, beauty and lifestyle destination, part of Global Fashion Group. As one of the region's pioneer large scale ecommerce platforms, ZALORA has established a strong presence throughout the region, particularly in Singapore, Indonesia, Malaysia, Brunei, the Philippines, Hong Kong, and in Taiwan, enjoying over 50 million visits per month.

ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means, unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by ZALORA or Global Fashion Group.