Job Description

To oversee and strengthen security operations at Syopz by managing security personnel, safeguarding students, residents, staffs, people & assets and ensuring compliance with security policies & regulatory requirements.
KEY RESULT AREAS / RESPONSIBILITIES

• Assist in the overall management and operations of the Security Department.
• Plan, conduct, and oversee training programmes and duty rosters for security personnel.
• Monitor the performance, discipline, and conduct of security staff, providing guidance and support where required.
• Initiate and administer disciplinary actions in accordance with company policies when necessary.
• Ensure the safety and security of employees, visitors, buildings, and company properties at all times.
• Maintain a safe and secure environment by identifying, preventing, and mitigating potential risks and threats.
• Control access to premises by screening and managing visitors in accordance with security protocols.
• Ensure all security systems, equipment, and devices are operational and properly maintained.
• Develop, implement, and continuously improve preventive measures against accidents, theft, vandalism, and other security risks.
• Ensure full compliance with company policies, statutory requirements, and relevant security regulations.
• Prepare incident reports and recommend corrective or preventive actions when required.

Description of Duties - Generally

• Traffic Management according to established SOPs.
• Patrol an assigned sector of the district on foot or by conveyance as assigned.
• Report conditions of streets, signs, curbs, sidewalks, obstructions of signs, signals or vision.
• Take appropriate action on matters affecting public safety.
• Employ problem-solving strategies and behaviors.
• Provide assistance to meet the needs of the Syopz community.
• Represent the Department at various public functions as assigned.
• Assist co-workers in their duties, particularly during absences.
• Perform other duties as assigned.
• Standing for long durations of time attending a stationary post controlling entrance and egress to highly secured areas greeting visitors and determining if access is authorized or denied.
• Performing intermittent planned or unplanned rounds to ensure physical security of protected and restricted areas times without a break.

MINIMUM ACADEMIC / PROFESSIONAL QUALIFICATION
SPM
COMPETENCIES (KNOWLEDGE, SKILLS & ABILITIES)

• Communicate effectively both orally and in written (Bahasa Malaysia and English)

• Proficiency in the use and maintenance of Department equipment applicable to the position.
• Understand and apply Department rules, regulations, policies, directives, procedures, and job descriptions applicable to the position as laid out by the superiors
• Know the geography of the Syopz.
• Interact courteously with all levels of supervision

COMPETENCIES (BEHAVIOURAL)

• Candidates must enjoy and actively participate in all aspects of security operations, be good in physical condition and be able to deal with various end users.
• Adept at problem resolution.
• Able to work during weekends and Public Holiday.
• Pro-active and result oriented.

OTHER REQUIREMENTS * Must possess a valid driver's license without restrictions or with correctable restrictions.

• Able to work cooperatively and harmoniously with others.
• Free from physical, emotional or mental conditions which might adversely affect the performance of duties as a security officer. Must be physically capable of performing duties to include, but not limited to, delivery of first aid, operating police vehicles (if any) and communicating effectively orally or in writing.
• No felony convictions

Skills Required