Job Description

1) VIRTUAL CLASS SERVERS: 9 BIGBLUEBUTTON SERVERS (POWEREDGE R240, PROLIANT DL120, Z10PA-U8 SERIES)

2) LOAD BALANCER: 2 SCALELITE SERVER (VPS)

3) DATABASE SERVERS: POSTGRESQL, REDIS (VPS)

4) STORAGE: NFS SERVER WITH 8TB CAPACITY FOR RECORDINGS

5) SUPPORTING INFRASTRUCTURE: TURN SERVER, WEBINAR SERVERS

6) MAIN APPLICATION: LMS SERVER RUNNING WINDOWS SERVER 2019]

Qualification:

Bachelor Degree in Computer Science, Information Technology, or a related field

Experience:

1. 3-5 YEARS OF LINUX SERVER ADMINISTRATION EXPERIENCE (UBUNTU PREFERRED)

2. DEPLOY BIGBLUEBUTTON ON SUPPORTED LINUX DISTRIBUTIONS (UBUNTU) USING OFFICIAL INSTALLATION SCRI

AND DOCUMENTATION.

3. CONFIGURE SERVER COMPONENTS SUCH AS NGINX, FREESWITCH, REDIS, AND POSTGRESQL TO SUPPORT REAL-AUDIO/VIDEO, CHAT, AND WHITEBOARD FEATURES.

4. SET UP SSL CERTIFICATES (E.G., VIA LET'S ENCRYPT) FOR SECURE HTTPS ACCESS.

5. MONITOR SERVER HEALTH USING TOOLS LIKE TOP, NETDATA

6. APPLY UPDATES AND PATCHES TO BIGBLUEBUTTON AND ITS DEPENDENCIES TO ENSURE SECURITY AND STABII

7. BACKUP AND RESTORE CONFIGURATIONS AND RECORDINGS REGULARLY.

8. MONITOR LOGS FOR SUSPICIOUS ACTIVITY AND PERFORMANCE ISSUES.

9. TUNE SERVER SETTINGS FOR OPTIMAL PERFORMANCE BASED ON EXPECTED USER LOAD (CPU, RAM, BANDWI

10. SCALE INFRASTRUCTURE USING LOAD BALANCERS OR MULTIPLE BIGBLUEBUTTON NODES FOR LARGE DEPLOY

11. OPTIMIZE RECORDING AND PLAYBACK SETTINGS TO BALANCE QUALITY AND STORAGE.

12. ASSIST STAFF AND STUDENTS WITH TECHNICAL ISSUES, ACCESS PROBLEMS, OR FEATURE USAGE.

13. MANAGE DISK SPACE BY ARCHIVING OR DELETING OLD RECORDINGS.

14. AUTOMATE RECORDING PROCESSING AND PUBLISHING WORKFLOWS.

15. CONFIGURE EXTERNAL STORAGE (NFS) IF NEEDED FOR SCALABILITY.

Specific Skills/Attribute Required

TECHNICAL ATTRIBUTES

1. STRONG ANALYTICAL AND PROBLEM-SOLVING ABILITIES

2. ABILITY TO TROUBLESHOOT COMPLEX SYSTEM ISSUES

3. CAPACITY PLANNING AND PERFORMANCE OPTIMIZATION SKILLS

4. SECURITY-FOCUSED MINDSET

5. ATTENTION TO DETAIL IN CONFIGURATION AND DOCUMENTATION

PROFESSIONAL ATTRIBUTES

6. EXCELLENT COMMUNICATION SKILLS (TECHNICAL AND NON-TECHNICAL)

7. ABILITY TO WORK INDEPENDENTLY AND AS PART OF A TEAM

8. STRONG DOCUMENTATION SKILLS

9. ABILITY TO WORK UNDER PRESSURE

10. FLEXIBILITY TO WORK ON-CALL/AFTER HOURS WHEN NEEDED

11. COMMITMENT TO CONTINUOUS LEARNING

12. PROACTIVE APPROACH TO SYSTEM MAINTENANCE

13. CUSTOMER SERVICE ORIENTATION

ORGANIZATIONAL SKILLS

14. TIME MANAGEMENT

15. MULTI-TASKING CAPABILITIES

16. PRIORITY MANAGEMENT

17. PROJECT COORDINATION

18. CHANGE MANAGEMENT AWARENESS

AREA OF RESPONSIBILITIES (PLEASE DESCRIBE)

YOU WILL BE RESPONSIBLE FOR MANAGING:

VIRTUAL CLASS SERVERS: 9 BIGBLUEBUTTON SERVERS (POWEREDGE R240, PROLIANT DL120, Z10PA-U8 SERIES) LOAD BALANCER: 2 SCALELITE SERVER (VPS) DATABASE SERVERS: POSTGRESQL, REDIS (VPS) STORAGE: NFS SERVER WITH 8TB CAPACITY FOR RECORDINGS SUPPORTING INFRASTRUCTURE: TURN SERVER, WEBINAR SERVERS MAIN APPLICATION: LMS SERVER RUNNING WINDOWS SERVER 2019
TOTAL INFRASTRUCTURE: 25 SERVERS WITH VARYING CONFIGURATIONS (4-12 CPU CORES, 8-256 GB RAM)

Job Types: Full-time, Permanent

Pay: RM3,000.00 - RM5,000.00 per month

Benefits:

Health insurance
Work Location: In person