Job Description

About Dough Yours

Dough Yours is a new bakery cafe concept under the Fire Pitz Group, located in Taman Pelangi. Designed with a warm and inviting atmosphere, we focus on serving freshly baked pastries, artisanal bread, and crafted beverages. We're looking for passionate and service-oriented individuals to join our growing team and deliver memorable experiences to every guest.

Server / Front of House Crew -

We are seeking enthusiastic and friendly team members who are passionate about hospitality, bakery products, and guest experience.

Key Responsibilities:

Guest Service

Greet guests promptly and warmly; seat them according to rotation. Anticipate guest needs; handle requests and recovery with a positive and helpful attitude.

Order & Service Flow (Scan-to-Order)

Guide guests to scan and order correctly; verify any notes or allergens. Monitor the tablet/KDS and ensure items are delivered completely, on time, and to the correct table.

Product Knowledge & Upselling

Understand menu highlights, ingredients, allergens, and pairing suggestions (e.g. pastry with coffee). Make one relevant recommendation per table; support monthly promotions and talking points.

Table & Dining Area Care

Set, reset, and maintain table standards; clear tables promptly. Keep the floor, condiment stations, and cutlery areas clean and tidy throughout the shift.

Cashier / Payment (when assigned)

Process bills accurately (split bills, vouchers) with zero variance at cash-up. Issue receipts, thank guests sincerely, and manage the queue politely.

Hygiene & Safety

Follow food safety and personal hygiene SOPs; separate allergens properly. Complete opening/closing and cleaning checklists 100%; keep the station audit-ready.

Teamwork & Communication

Communicate clearly with the barista and kitchen team; confirm course timing. Support runners and new joiners; escalate issues early to Captain/Supervisor.

Bar/Barista Support (Basic)

Prepare water and condiments; serve drinks; learn basic coffee and bar handling as scheduled.

Documentation & Handover

Complete shift checklists and incident notes; hand over 86s (sold-out items) and open tables accurately.

Conduct & Attendance

Be punctual, well-groomed, and professional; follow roster, grooming, and company policies.

Qualifications:

Prior experience in cafe or bakery service is an advantage. Good communication skills and a friendly personality. Passion for bakery, pastry, and coffee culture. Able to work in a fast-paced environment with strong teamwork.

Additional Note:

Dough Yours

is a

halal cafe

and welcomes applicants from all backgrounds.
Job Types: Full-time, Part-time, Permanent, Fresh graduate, Student job

Pay: From RM2,400.00 per month

Expected hours: 9 - 10 per week

Benefits:

Health insurance Meal provided Opportunities for promotion Professional development
Work Location: In person