Job Description

Four Seasons Hotels & Resorts

Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees \xe2\x80\x93 people who share a single focus and are inspired to offer great service. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About Four Seasons Resort Langkawi, Malaysia

Voted the #1 2022 Travel+Leisure - Number 1 Beach Resort in Malaysia #1 Resort in Malaysia by Cond\xc3\xa9 Nast Readers\xe2\x80\x99 Choice Awards 2020, it\'s Flanked by a tropical rainforest, limestone cliffs and the emerald waters of the Andaman Sea, the natural beauty on our Island of Legends is as dramatic as it is serene. Tucked away within an UNESCO World Geopark, our Resort\xe2\x80\x99s Malay-style pavilions and villas offer both quiet, romantic havens for lovebirds as well as versatile family-oriented retreats.

Join our team!

Are you ready to take the next big step in your career? Four Seasons Resort Langkawi is looking for a Server. The Server is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests. The Server position assists the Senior Server / Team Leader in providing an enjoyable expertly served dining experience conforming to Four Seasons standards of excellence for quality, professionalism and friendliness. Bussers clear tables and reset them neatly, rapidly and completely according to specification.

We are looking for an individual who possesses an affinity for service! This position requires an applicant with general food knowledge. Candidates must have good personal presentation and interpersonal skills. The ability to perform this position to Four Seasons Standards is required. In addition to discreetly clearing tables, the Server performs side work, polishes silverware, refills condiment containers and crumbs tables. The Server position requires the ability to lift up to 40lbs and applicants must have a flexible schedule with the ability to work all shifts, weekends and holidays. The ideal candidate will have an outgoing personality and a can-do approach to any task.

Essential Functions:

Deliver food from kitchen to the guest ensuring accuracy and timeliness.

Assist in clearing, cleaning and set-up of tables, chairs, linens, glass and silver for service in an unobtrusive manner; greet guests according to Four Seasons Standards to ensure superior service.

Anticipate guest needs, ascertain satisfaction, and respond immediately and appropriately to guest concerns and requests.

Assist in the breakdown, cleaning and set-up of buffets and food stations.

Works harmoniously and professionally with co-workers and supervisors.

Key Functions:

The ability to possess a high level of professionalism and integrity while maintaining the confidentiality of the guest is essential.

Applicants must also have high attention to detail and the ability to multi-task in a fast-paced environment.

Applicants must be organized people and have an attention to detail attitude.

Experience working in hotels and resorts or hospitality settings is preferred.

Bilingual (English and Malay) preferred.

Qualifications & Experience:

At least 1 year experience in the same role, ideally in a luxury hotel or residence environment.

Previous experience developing and managing a team.

Strong knowledge of Food and Beverage operations.

Strong command of the English language.

A working knowledge of Food and Beverage.

Strategic, analytical and employee friendly and warm personality.

Four Seasons believes in offering the best to the best; check out some of our amazing benefits!

An opportunity to be a part of a cohesive team with opportunities to build a successful career with global exposure.

The opportunity to engage in a diverse and challenging work environment.

Exclusive discount and travel programs with Four Seasons Hotels and Resorts.

Competitive salary and benefits (Medical, Dental, Employee Assistance Program, Life Insurance, EPF, SOCSO etc).

Complementary uniforms and uniform care.

Complimentary Employee Meals.

5 working days and 2 days off.

Remarks: Due to current Employment Visa restrictions in Malaysia, this position is only open for Malaysian Nationals or those who have Malaysian Spouse Visas, can only apply.

The management level for this position is: Operations - Individual Contributor.

The location for this position is: Langkawi, Kedah, Malaysia.

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

Learn more about what it is like to work at Four Seasons, visit us:

Learn more about Four Seasons Langkawi on Social Media:

Instagram: @FSLangkaw

Twitter: @FSLangkawi

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Four Seasons Hotels