Job Description

• Candidate must possess at least a certificate in high school, college, automotive/vocational training or equivalent
• Possess valid driver\'s license
• MLVK certification

SKILL REQUIREMENTS:

• Good interpersonal skills
• Good communication skills
• Good analytical skills
• Attention to detail

EXPERIENCE

• Minimum two (2) years in an automotive service environment

ResponsibilitiesSet/meetSet/meetJOB DESCRIPTION(Service Advisor - Automotive Service Centre)

• Advice and attend to customer\'s needs for repair/maintenance services
• Assist the Service Executive in the operations of the service centre
• Maintain accurate records
• Support promotional activities
• Estimate cost and completion time
• Communicate with customers about work status
• Coordinate activities to ensure repair work is fixed right the first time and completed on time
• Obtain the customer\'s written approval on all repair orders at the time of the write-up
• Inspect every finished repair order for proper completion, pricing accuracy, and legibility
• Document repair order changes
• Review service repairs and charges to ensure accuracy
• Promote cooperation and teamwork among technicians and support staff
• Explain the need for additional or unanticipated services and associated costs to customers
• Act quickly to implement plans, organize work efficiently and follow up to ensure successful implementation

Benefits

• Employees\' annual increment and bonuses
• Medical coverage for employees and family
• Excellent career advancement and opportunity

Additional Benefits

• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• Medical Insurance
• Annual Bonus
• Annual Leave
• Overtime Pay
• Training Provided
• Performance Bonus

SkillsCustomer Service Answering Telephones Calling Clients Communication Skill Microsoft Office Outlook Client Relations Automotive Technical KnowledgeImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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