Service Back Office Administration Intern

Petaling Jaya, Selangor, Malaysia

Job Description


Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people\xe2\x80\x99s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.The PositionJoin Us in Making a Difference!At Roche, we\'ve been dedicated to improving lives since our founding in 1896. As a global leader in cancer drugs and personalized healthcare, we\'re committed to innovation and making a positive impact worldwide. Join us and be part of something meaningful!\xe2\x80\x8bJob Responsibilities:User Needs Assessment: Collaborate with cross-functional stakeholders to understand user requirements, including the "voice of the customer," for healthcare data-related projects and internal dashboard setupData Collection and Analysis: Collect, clean, and analyze healthcare data, including time series process data and operational data, to extract valuable insightsData Visualization: Create visually compelling charts and dashboards to present data findings effectively, with a focus on the Healthcare Experiences teamInsights and Decision Support: Report insights derived from data analysis and assist users in making informed decisions to enhance healthcare outcomesData Cleaning and Wrangling: Perform data cleaning and data wrangling to prepare data for analysis and analytics modelingOperational Dashboard Setup: Design, create, and update operational dashboards using tools such as Rexis Salesforce, Google Sheet, and other relevant platforms, specifically tailored to the Healthcare Experiences team\'s needsData Automation: Support the implementation of digital tier meeting dashboards through data automation and analysis solutions, focusing on improving the healthcare experienceProject Review: Conduct reviews of digitalization project initiatives related to the Healthcare Experiences team to ensure they are completed in a timely manner and deliver valueProject Deliverables: Deliver the expected output of these projects, including reports, analyses, presentations, and fully functional internal dashboards by the end of your internship periodQualifications:Pursuing a Diploma or, Bachelor\xe2\x80\x99s in Communication, Economics, Business Administration, Information Technology, or any related fieldStrong interest or passion in leveraging data to drive healthcare improvementsProficiency in data analysis tools and techniques, with a strong background in ExcelExperience with data visualization tools (e.g., google sheet, AppScript, Tableau) is a plusExcellent communication skills and the ability to collaborate effectively with diverse stakeholdersSelf-motivated and eager to learn in a fast-paced healthcare environmentWhat We Offer:Hands-on experience in healthcare data analytics and dashboard setupExposure to real-world healthcare projects and challengesMentorship from experienced healthcare professionals and data analystsOpportunity to contribute to meaningful projects that impact healthcare experiencesWho we areAt Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we\xe2\x80\x99ve become one of the world\xe2\x80\x99s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.The Roche Services & Solutions as well as People Support Solutions organisations located in Kuala Lumpur provide end-to-end business solutions for Finance, Procurement, IT, Communications, People & Culture (Human Resources) and beyond to our Roche colleagues across the APAC region. Today Roche employs altogether around 1100 employees in Malaysia.Roche is an Equal Opportunity Employer.

Roche

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Job Detail

  • Job Id
    JD1028703
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Selangor, Malaysia
  • Education
    Not mentioned