Job Description

: Service Delivery Engineer (2024 intake) Dell Technologies customers rely on our products and services to drive progress. So, we take the service we provide extremely seriously. Service Delivery is all about making sure our technical solutions help clients fulfil their priorities, challenges and initiatives. As trusted advisors, we build in-depth knowledge of what each client wants to achieve. Then we make sure the services delivered by Dell Technologies deliver on all our promises. We also work closely with Sales and Global Services colleagues to develop strategic account growth plans, and to identify and pursue sales opportunities. Join us to do the best work of your career and make a profound social impact as a Service Delivery Engineer 1 on our Service Delivery Team in Bukit Mertajam, Penang. What you\'ll achieve As a Service Delivery Engineer, you will provide world-class delivery support to our customers by building an in-depth knowledge of our customers\' priorities and initiatives and becoming a trusted advisor that avoids customer impact and facilitates continuous improvement. You will identify potential sales and growth opportunities and will partner with key stakeholders to maximize these prospects. You will: .Interface directly with customers to coordinate project activities and support issues .Build and review design, functional, technical and/or process documentation .Focus on data collection and analysis of specific issues with internal team .Develop and sustain effective communication to collaborate with cross-functional internal teams Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here\'s what we are looking for with this role: Essential Requirements . Bachelor\'s degree in Engineering, IT, management and any related background .Organizational and planning skills to coordinate program deliverables .Ability to set priorities and delegate .Analytical, problem-solving and negotiation skills Desirable Requirements .Great communication skills Who we are We believe that each of us has the power to make an impact. That\'s why we put our team members at the center of everything we do. If you\'re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we\'re looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Application closing date: 3 0 April 2024 Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy . Job ID: R228610 Dell\'s Flexible & Hybrid Work Culture At Dell Technologies, we believe our best work is done when flexibility is offered. We know that freedom and flexibility are crucial to all our employees no matter where you are located and our flexible and hybrid work style allows team members to have the freedom to ideate, be innovative, and drive results their way. To learn more about our work culture, please visit our page.

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