An established analytical device company is seeking a Service Engineer to provide product training, preventive maintenance and troubleshooting services to customers within the oil and gas industry. In this job, you will report directly to the Service Manager. About the Service Engineer Role:
In this position, you will be responsible for providing the best service solution and quality technical support in installing and troubleshooting the equipment. Key Responsibilities:

• Providing in-depth technical support and technical service solutions to customers at field events which includes installation, preventive maintenance, troubleshooting, repair, verification, etc.
• Managing and reporting on service activities and any issues that arise that affect the quality of services
• Becoming a competent key technical advisor and ensuring a good relationship with customers
• Ensuring all work is done complying with the company\xe2\x80\x99s standards, safety, quality and regulatory requirements
• Preparing damage analysis and reports
• Providing user training to customers on application and equipment maintenance

To be successful in this role, you must have strong technical hands-on knowledge in servicing and maintaining equipment within the scientific equipment industry. Key Requirements:

• Diploma/degree in electrical/chemical engineering or a related field
• Three or more years of field service experience with liquid chromatography, gas chromatography and complex analysis tools such as failure analysis tools
• Familiar with oil and gas equipment maintenance, troubleshooting and problem solving
• Strong interpersonal and communication skills
• Fluent in English and Bahasa Malaysia
• Willing to travel across Malaysia including East Malaysia

This analytical device company is expanding and they are looking for committed, proven and top class service engineers to apply to the role of Service Engineer. The scope of the offer, the size of the business, the freedom and autonomy to drive your career forward make it a great place to work. If you are seeking a stable environment to grow your career, this Service Engineer role is right for you. You will be a part of a supportive team and the opportunity to enhance your technical capabilities will be provided for further career development. Apply now or email me at yeankit.ng@robertwalters.com.my to discuss this new opportunity. Do note that we will only be in touch if your application is shortlisted. Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C
An established analytical device company is seeking a Service Engineer to provide product training, preventive maintenance and troubleshooting services to customers within the oil and gas industry. In this job, you will report directly to the Service Manager.