Attend to customers\' technical inquiries and provide technical support to ensure customers\' satisfaction
Interact with customers\' technical teams to illustrate MT solutions
Responsible for representing the service solution to customers and at field events such as troubleshooting, repair, modification, calibration, verification, etc
Develop customer\'s staff by providing technical training.
What You Need to Succeed
Competencies
Sound Technical
Good Interpersonal and Verbal/Written Communication
Customer Focused and Market Driven
Analytical and Problem Solving Skills
Innovation/Continuous Improvement
Teamworking
Results Focus/Oriented
Self/Project Management
Mandatory
Degree/Diploma in Engineering or related field
At least 1-2 years working experience in a Service environment
Self-starter with a proactive approach
Possess own transport and willing to travel
Preferred
First hand understanding of technical equipment
Our Offer to You
About Mettler Toledo
METTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals. We operate throughout the world with a culture shaped by innovation and international flair.
Equal Opportunity Employment
We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us .
For those who prioritize precision, Mettler Toledo is precisely where you belong.
Job Reference #
13410
Preferred Location
Selangor
Shah Alam
Job Type
Full-time
Legal Entity
Mettler-Toledo (M) Sdn. Bhd.
1st Floor, Lot 8, Jalan Astaka U8/84 Seksyen U8, Bukit Jelutong 40150 Shah Alam, Selangor Malaysia