Offer service and customer support during field visits which include preventive maintenance service, break down service, inspection, trouble shooting, overhaul activities, repairing work, testing and commissioning and others job deems suitable.
Handle equipment of stationary and portable compressed dry air (CDA) system and power generator in general factory and oil and gas platform.
Knowledge of hydraulic power unit system will be added advantage.
Diagnose errors or technical problems and recommend proper solutions.
Produce timely and detailed service reports.
Abide all company\'s filed procedures and protocols.
Work with technical team and share information across the organisation.
Comprehend customer requirements and make appropriate recommendations/briefings.
Demonstrate pro-active response and good communication skill with all customers.
Supervise, lead and motivate the service team so that they are equipped with the required knowledge and attitude to deliver at their highest possible levels.
Effective and efficient coordination and communication of work with colleagues and customer with strict organization system compliance.
Continuously develop service operation training material and procedures for departmental improvement.
Requirements:
Proven field service experience.
Ability to troubleshoot, test, repair and service technical equipment of air compressor/ power generator and others rotating equipment.
Experience in handling industrial engine (Deutz, Kubota, Cummins, CAT) will be an added advantage.
Experience in handling multi-brand air compressor (Atlas Copco, Ingersoll Rand, Kaeser, Kobelco, Elgi and others) will be an added advantage.
Experience working in oil and gas environment will be an added advantage.
Ability to demonstrate good decision making, positive thinking, problem solving and analytical skills.
Ability to work flexible shifts and to adapt to changing work schedules.
Proficient with mobile tools and applications.
Possess at least Diploma/ Degree in Mechanical Engineering, Electrical Engineering, Automotive Engineering or any related fields.
Min. 3-5 years working experience in the field of Compressed Dry Air system, however fresh graduate is encouraged to apply.
Possesses valid driving license category B2 and D.