Job Description

Mohon
Lokasi Kerja

• Jalan Sepadu 25/123a 28, Shah Alam Selangor Malaysia 40400

Penerangan Kerja
Kelayakan

• Candidate must possess at least with Bachelor's degree in Engineering (Mechanical/Electrical or related field)
• Possess own transport.
• Excellent communication and interpersonal skills.
• Strong in leadership, planning, communication and problem solving skils.
• Ability to work under pressure and independently.
• Good common of written and spoken English and Bahasa Malaysia.
• Computer literate.
• Fresh graduate/ Entry level applicants are encouraged to apply.
• Applicants should be Malaysian citizen or hold relevant residence status.

Tanggungjawab

• Effectively manages technicians and advisors, to ensure team objectives are being carried out
• Displays extensive working knowledge of industry standards and practices, including product details and company services offered
• Offers exemplary customer service, including maintaining customer relationships and ensuring repeat customers by upselling products and services and taking care of any customer concerns or complaint quickly and professionally
• Develops working knowledge of industry regulations, restrictions and laws and ensures service department adheres to all regulations
• To plan monthly servicing schedule, collect reporting and bill customer on time
• Regularly audits work being done and customer service being provided to ensure all standards are met and that repair work is carried out effectively, correctly and thoroughly
• To performs other related duties assigned by the line supervisor
• Implement timely actions taken to correct and/or prevent problems identified in the related processes.
• Ensure necessary documentation, records, reporting, compilation and/or charts being timely prepared and submitted.
• Implementation of Quality Policy, Objectives, Targets, Continual Improvement Programs, as well as all related QMS documentation in a timely manner.
• Committed to implement any actions/tasks needed in a timely manner to address risk & opportunities within the Quality Management System, to give assurance to achieve intended results, enhance desirable effects, prevent or reduce undesired effects and/or to achieve improvements.
• Committed to implement any actions/tasks needed in a timely manner to continually improve the suitability, adequacy and effectiveness of the Quality Management System
• Any other specified responsibilities dictated in the respective approved valid System Process Procedures.
• Perform any other task/ duties assigned by the company.

Manfaat

• EPF/ SOCSO
• Phone and Transport allowance
• 14 days Annual Leave
• Medical Leave

Manfaat tambahan

• Allowance Provided
• Medical Claim

Kemahiran
Electrical Systems Mechanical Systems Communication Problem Solving
Cara nak pergi ke Dong Yang Elevator (M) Sdn Bhd guna pengangkutan awam?
Peringatan Penting
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Skills Required