Job Description

Shangri-La, Kuala LumpurBe part of our Shangri-La familyShangri-La Hotels and Resorts began in 1971 with our first deluxe hotel in Singapore. Today, the group comprises over 102 deluxe hotels and resorts in key cities in Asia Pacific, North America, Europe and the Middle East.Based in Hong Kong, we are expanding globally with developments under way throughout Asia, the Middle East and Africa. With our extensive footprint in Asia and in key cities worldwide, we offer global exposure, exciting career prospects and opportunities in hospitality, F&B, real estate, technology, marketing, design, business development, finance, project management, and many other areas.Shangri-La Kuala Lumpur is perfectly situated in the heart of the city, to explore and discover well-known attractions and activities that Kuala Lumpur has to offer.As a premier deluxe hotel with a proud tradition in providing gracious Malaysian hospitality to the world, we are inviting dynamic individuals to join one of the region\'s most exclusive city hotel.We are in search of energetic, vibrant and multi-skilled individuals who are able to meet the ever-changing challenges and contribute towards the success of the hotel.It takes a very special kind of person to work at Shangri-La. Someone with an eye for detail and the skills to perform. Someone with an attitude to deliver and a passion to delight.Duties:-

• Responsible for assisting the Service Manager - Chief Concierge, with managing and coordinating the special needs of all guests in the hotel. Any special request a guest makes, so long as it is not illegal or immoral, will be fulfilled to the best of the Bell Captain ability. If a guest request cannot be met, the Bell Captain must suggest and provide suitable alternatives. A Bell Captain must have a strong and extensive knowledge of the local area and of the resources available to our guests. In addition a Bell Captain must always exercise sound judgment when acting on both the guest\'s and the hotel\'s behalf.
• Responsible to welcoming guest and assisting them with their luggage. Explaining to guest the facilities within their room, the hotel and arranging transportation.

• SPM Graduate
• Ability to interact and take inintiative.
• At least 1 year working experience in hotel.
• Flexible and able to work as per hotel operational needs and requirements.
• Due to work permit restrictions, only citizens of Malaysia and Permanent Residents of Malaysia shall be considered.

Shangri-La Hotels & Resorts