Service Manager
Alor Setar, M02, MY, Malaysia
Job Description
Are you a customer-centric leader with a drive to deliver outstanding service?
We're looking for an
After-Sales Service Manager
to lead our service team, ensuring top-tier customer satisfaction, efficient after-sales operations, and ongoing performance improvement. This is a great opportunity to elevate the customer experience while advancing your career in a fast-paced, supportive environment.Key Responsibilities:
Manage after-sales operations to ensure high-quality service delivery Foster strong customer relationships and resolve issues effectively Lead, mentor, and motivate the service team to achieve performance goals Track key performance indicators and implement process enhancements
What We're Looking For:
Minimum 5 years experience in after-sales or service management (automotive industry preferred) Strong leadership, communication, and problem-solving abilities Familiarity with service management tools and customer engagement strategies Analytical thinking with a focus on efficiency and continuous improvement
Preferred Qualifications:
Background in automotive after-sales operations
Job Types: Full-time, Permanent
Pay: RM4,000.00 - RM5,000.00 per month
Benefits:
Maternity leave Opportunities for promotion Parental leave Professional development
Work Location: In person
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Job Detail
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Job IdJD1151709
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:47656.0 60343.0 USD
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Employment StatusPermanent
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Job LocationAlor Setar, M02, MY, Malaysia
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EducationNot mentioned