Job Description

We are seeking a skilled and motivated

ServiceNow Developer

to join our IT team. The ideal candidate will be responsible for designing, developing, configuring, and customizing solutions within the

ServiceNow platform

to support business and IT needs. You will work with cross-functional teams to implement and optimize workflows, integrations, and user experiences across various ServiceNow modules.

Key Responsibilities:

Design and develop customized solutions within the

ServiceNow platform

, including

custom applications

,

workflows

, and

UI components

. Work with stakeholders to gather and analyze requirements and translate them into technical specifications. Develop and maintain modules including (but not limited to)

ITSM

,

ITOM

,

CMDB

,

HRSD

,

SecOps

, or

GRC

, depending on project needs. Integrate ServiceNow with other enterprise systems using

REST/SOAP APIs

,

IntegrationHub

, or custom scripts. Maintain and optimize platform performance, reliability, and usability. Create and maintain technical documentation, including design specs, user guides, and release notes. Ensure code quality through testing, peer reviews, and adherence to best practices. Support day-to-day platform operations, including

incident resolution

,

enhancements

, and

platform upgrades

. Collaborate with ServiceNow administrators, architects, and other developers to implement scalable solutions.

Required Skills and Qualifications:

2-5+ years of hands-on development experience with

ServiceNow

. Strong understanding of

ServiceNow architecture

,

data model

, and platform capabilities. Proficient in

JavaScript

,

Glide scripting

,

UI Policies

,

Business Rules

,

Client Scripts

, and

Flow Designer

. Experience with

ServiceNow Studio

,

Update Sets

, and

Application Scoping

. Familiar with

REST/SOAP integrations

,

MID Server

, and

IntegrationHub

. Knowledge of

ITIL processes

and best practices. Excellent problem-solving skills and attention to detail. Strong communication skills and ability to collaborate across teams.

Preferred Qualifications:

ServiceNow Certified System Administrator

(CSA) - required/preferred. One or more of the following certifications:

+

Certified Application Developer (CAD)

+

Certified Implementation Specialist (CIS)

- [ITSM / ITOM / HR etc.]
Experience with Agile methodologies and tools such as Jira or ServiceNow Agile.

Exposure to

Scoped Applications

and

Custom App Development