Requirement
Diploma/Degree in in electrical, mechanical or technology related.
Proficient in Microsoft Office, including Outlook, Word, Excel and PowerPoint intermediate level. Able to communicate and written in English.
Interesting in Data center facilities operations and maintenance for HV system, MV system, power generator, UPS, Chiller, Transformer, BMS, CPOS, DCIM and etc mission critical equipment.
Self-driven, positive attitude, and team player. Key Responsibilities
Plan, coordinate, and support Operations related activities
Perform Alert Monitoring triggered from the monitoring system
Perform first level troubleshooting, resolution and escalation based on predefined troubleshooting guide provided.
Creation of Incident details using ticketing system provided.
Any other duties or projects as assigned by the Management
To execute emergency operations procedure (EOP)
To support and response customer call, email, and chat.
To monitor preventive and corrective maintenance activity
Data center house rule and policy enforcement
To support all kind of audit activity
To monitor and evaluate DC facilities performance and efficiency
To maintain Data center uptime and customer SLA
Response to Service Desk and service portal
Job Type: Permanent
Pay: RM5,000.00 - RM8,000.00 per month
Application Question(s):
Do you have experience in Data Center?
Education:
Diploma/Advanced Diploma (Preferred)
Work Location: In person
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