Job Description

Company DescriptionLife at GrabGrab is Southeast Asia\'s leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we\'ve got your back with everything. Guided by The Grab Way and our four core values of Heart, Hunger, Honour, and Humility, our mission is to drive Southeast Asia forward by creating economic empowerment for everyone.Get to know our Team:Sales Enablement empowers Grabbers with tools and resources for their OneGrab Journey. In 2023, the team launched initiatives supporting various Grab departments. Their vision, "Driving Sales Excellence," focuses on:

• Drive: Transforming the sales approach.
• Sales Excellence: Building a top-tier, certified sales force that uses content, tools, training, and technology to drive growth.

Join us in creating value for users, drivers, merchants, and partners while enhancing lives across Southeast Asia.Get to know the roleWe are seeking a Skills & Coaching Program Manager to strategically develop and implement comprehensive training programs within Grab Sales Enablement. This role is crucial for leading advanced coaching and training initiatives that align with our organizational goals and enhance employee capabilities.You will report into the Regional Head, Sales Enablemen and hybrid working in Malaysia.Critical Tasks you will perform:

• You will lead and execute advanced training and coaching programs aligned with business objectives.
• You will collaborate with subject matter experts and Learning & Development teams to ensure program scalability and impact.
• You will engage with senior stakeholders, especially Sales Leaders, to provide insights into effective learning and coaching solutions.
• You will manage multiple training programs, overseeing timelines, resources, and deliverables while coordinating with instructional designers and sales trainers.
• You will apply coaching methodologies, including GROW and ADKAR, to enhance training effectiveness.
• You will evaluate training impact using metrics and feedback for continuous improvement.
• You will manage the end-to-end Coaching to Skills process, from assessment to reporting on success and improvements.

QualificationsWhat Skills You Will Need

• You have Heart, Hunger, Honour, and Humility.
• You have 5+ years\' experience in designing and facilitating training programs across organizational levels.
• You have proven experience in coaching and/or sales management roles, with familiarity in GROW and ICF Coaching essentials.
• You have 3+ years\' experience in content development (curriculum design, e-learning, simulations, etc.) and instructional design principles.
• You have extensive experience in program management, including managing complex projects with multiple stakeholders.
• You have demonstrated ability to influence and collaborate effectively with senior stakeholders, including sales Leaders, with a commanding presence and authority.

The Nice-to-Haves

• While not a primary focus, familiarity with learning management systems (e.g., Cornerstone, Seismic Learn, Lessonly) and design tools (e.g., Articulate).

Additional InformationLife at GrabWe care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life\'s challenges.

What we stand for at GrabWe are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

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