Job Description

Description Primary Objective: Lead, manage and grow Region retail assets at branch Plan and strategise to grow secured loans, unsecured loans, credit cards and credit-related insurance - key focus on PF, PF-i, ASB & mortgage Drive customers acquisition(NTB), improve customers retention customers experience Increase customer\'s product portfolios breadth - PHR Lead, manage and coach regional sales force to achieve sales targets Plan and strategise sales activities and events Cross sell and up-sell other Bank\'s products Primary Objective: Enhance sales productivity and effectiveness by providing support to sales staff by providing ongoing training, coaching, and guidance Provide support/ motivate regions onand Mortgage Sales by attending their activities and soliciting new business opportunities. Establish rapport with our stakeholders i.e. Community Banking, CBBC and Corporate Banking, Asset Management and Auto Finance Sales Outlet for business opportunities. Key Responsibilities: Strategy & Planning Develop, implement and manage regional sales strategies & business plan to achieve region assets sales targets Identify business opportunities to grow market share and NTB customers Engage with Mass Affluent & Product Heads for products, promotions & campaigns Sales Management Set, review and communicate sales target to BMs, BDMs & SMs in line with the overall region\'s target and execution of business plan & sales activities Coordinate with product & marketing team for collaterals & gifts for sales activities/campaigns Review and track daily/weekly/monthly sales performance to improve sales force productivity Manage leads / referreals and conversion into sales Drive and manage sales activities including up-sell, cross-sell and customer retention Operations & Compliance Oversight on code of ethics of sales personnel during sales process to avoid mis-selling Ensure sales personnel are equipped with relevant licenses Inculcate sales personnel awareness of Audit, Risk & Compliance standards and policies Staff Management Plan and recruit regional BDM ASB & PF-i, SM, PB and SC ASB/PF-i Identify, conduct and train sales personnel on product knowledge and selling skills Coaching and mentoring of sales personnel for peak performance Key Responsibilities: Region / Branches visitation nationwide:- Visitation and Sales Review meeting at RDO, branches, Asset Management Office and Auto Finance Sales Outlet. Establish and enhance rapport with our business partners i.e. Real Estate agents, Valuer, Solicitor and Developers Provide support/ motivate regions onand Mortgage Sales by attending their activities and soliciting new business opportunities. Establish rapport with our stakeholders i.e. Community Banking, CBBC and Corporate Banking, Asset Management and Auto Finance Sales Outlet for business opportunities. Enhance sales productivity and effectiveness by providing support to sales staff by providing ongoing training, coaching, and guidance To create product awareness in the market by establishing strong networking with internal and external customers Coach and motivate sales force Engage key customers, eg, GRC, Products, Compliance Daily SRR from Regions - Review, recommendation & compiling before forward to Product for approval (twice a day) Branches: Mortgage business from customers and provide excellent before and after sales services Ensure efficient Performance Tracking and continuously adapting new business strategies to improve sales Ensure customer service is competitive vs industry level Meet Compliance requirement as per our Banking Guideline To create product awareness in the market by establishing strong networking with internal and external customers To support and guide region on all related matters ie and Mortgage Application process from initial application to data entry in Flash System until the completion stage of disbursement Requirements Requirements: Bachelor Degree - Bachelor\'s Degree in business/finance related field. - Cretfication by LIAM/PIAM for insurance Min 10 years of relevant experience in Mortgage business Benefits Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards

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