Job Description

Job Responsibilities Deliver high quality customer service, and respond to and resolve account service issues Perform financial transaction over the counter and assist customer in various banking transaction as needed ATM, CDM and CQM machine handling and reconciliation. Handle customer enquiries and refer leads / queries to appropriate channels Attend and resolve \'quick kill\' or basic to moderately complex problems based on practice and precedence Transform service transactions to sales opportunities, complete various financial transactions and refer opportunities where appropriate Educate customers on utilizing available access digital channels Execute account opening and refer opportunities where appropriate Participate in sales/ service activities within the branch including seminars, micromarketing events, promotional campaigns, product initiatives, etc. Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm\'s reputation and safeguarding bank, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Job Requirements Be a part of UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate\'s age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a difference.

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