Job Description

Working Hour: County supporting hours (No rotational shift). Mon-Fri, 9am-6PMMin Education: Bachelor\'s degree in Technical FieldMandate:

• Minimum 1 year of experience in Web Development and worked as a technical customer consultant (m/f/d) in an agency, at the help desk, or as an employee in IT support.
• You have a minimum of 1 years\' experience in customer support.
• Previous experience with social media advertising, digital marketing, and various tools such as Pixel, MS Office, and electronic mail systems, as well as API/SDK integration, is welcome
• Need someone who is fluent in Traditional Mandarin

ResponsibilitiesWhat you need to know.

• As a technical supporter, you will contact customers via phone, chat, and email after making an appointment.
• You support customers by integrating their website, their store, or their account and aid in solving technical challenges.
• Identify content and performance potential and advise the customer on the technical integration and improvement of processes.
• A step-by-step guide to implementing the Conversions API. Instructions for Direct Integration and Integration as a Platform - CAPI Gateway, CAPI Partners, CAPI for Google Tag Manager
• With diligence, you track the customers\' successes through constant monitoring.

Benefits

• 5 days working (Mon - Fri)
• Normal shift schedule
• Permanent | Full Time Job
• Medical Benefit
• KPI allowance

Additional Benefits

• Medical and Hospitalisation Leave
• Annual Bonus
• Medical Insurance
• Training Provided
• EPF / SOCSO / PCB
• Annual Leave
• 5 Working Days

SkillsSocial Media Marketing Digital Marketing Electronics SDK API Development IT Support Technical Support Technical Sales Fluency in Traditional MandarinImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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