Job Description

KEY RESPONSIBILITIES Oversees the day-to-day operations for Samsung BAU channels, Samsung Task Force (Production) and Samsung Galaxy Space \' a new Gen MZ culture content hub. Coordinates all steps of the content development process from ideation to development and distribution. Directly manage social executive team overseeing publish content and community management on Samsung\'s official channels (Facebook, Instagram, X, YouTube, TikTok) and Samsung Galaxy Space (Instagram). Build the relationship with Samsung clients by ensuring timely and efficient delivery of social media operations + content. Provides guidance and expertise on social media and communications best practices. Advise and counsels on social media trends and platform best practices as part of communication planning. Regularly monitors and measures content performance and make informed recommendations to client on content formats/topics + channel optimisation. Overseeing content and community management performance and matched with client KPI. (Engagement Rate, Response time, Content Frequency). Stays current on social/digital storytelling best practices and emerging trends. Shares knowledge with team and other key team members. Organizes and facilitates integrated social content planning sessions between various team stakeholders and client. Qualifications Min. 4 to 5 years of experience in social media on the agency side or similar role Has experience with account servicing and project management \' specifically for content production projects. Has experience doing social content strategy and platform management. Excellent knowledge of Facebook, Instagram, X, YouTube, TikTok Good understanding of social media KPIs Excellent multitasking skills Great leadership skills \' able to organise, nurture and motivate a team of juniors to achieve excellent results Critical thinker and problem-solving skills Team player Good time-management skills Great interpersonal, presentation and communication skills Additional Information Our employee benefits package comprises the following: \' Generous leave entitlements, including birthday leave, rest day and family care leave. \' Office closure for World Mental Health Day 10th October. \' Additional Company closure for all 4 major festive Celebrations \' Cashless comprehensive medical coverage, including access to a panel clinic, dental and optical care. \' Life and personal accident insurance and group hospitalization and surgery. \' A hybrid working schedule and with Friday disconnects. \' Rest Relax & Recharge - office closure last week of December every year. \' Phone Allowance

foundit