Job Description

Offer description

$ 4,000.00 (monthly) Permanent contract Full Time

Company Overview:

The company is a leading solution provider in the space of Business Service Management (BSM) and IT Service Management (ITSM). It is appointed as an elite partner of BMC Softwares, Inc. The company is a certified reseller and implementer for BMC solutions in Malaysia. Together with BMC, the company has been successful in offering & implementing BSM and ITSM solutions to help organizations automate end-to-end important business services.

Responsibilities:

• Lead testing to ensure the solution performs as designed

• Lead client training sessions

• Support clients through go-live process and a play key role in promoting solution adoption

• Work with the Project Leader to understand assigned project responsibilities and keep the projects on schedule

• Communicate progress and expectations, escalates problems to Project Leader for awareness and/or resolution

• Must be able to travel to clients offices, providing on-site consulting work to clients and have the ability to work remotely from your home office

• Must be able to manage multiple projects utilizing strong planning and organizational skills

• Experience with general consulting skills that include team facilitation, business case development, strong business analysis skills, process mapping, and business process redesigning

Requirements:

• At least a Bachelor\'s Degree in IT / Computer Software / Programming or related fields

• Fresh Grads will be considered

• Good verbal and written communication skills

• Candidates with experience working with ITSM / Systems management software solutions (e.g. BMC Software, CA, IBM, HP, etc.) will have advantage

• Systems administration experience in UNIX/LINUX and Windows, etc.

• Familiarity/Foundation certified in the IT Infrastructure Library (ITIL)

• Candidates without ITSM or ITIL knowledge will also be considered, provided that the candidates have programming background

• Familiarity with industry standard Database administration

• Work from home or at clients\' offices

• Candidates must be responsible and accountable as company provides lots of flexibility but focuses on delivery.

AP Carriera Talent Resources Sdn Bdh

Requirements

• Minimum education level: Bachelor\xc2\xb4s Degree

More than 30 days ago

Bestjobs